Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. We’ve seen restaurants pivot to contactless methods for a safer customer experience. Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. Customers enter the restaurant and approach the host stand.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Culinary Cues

JULY 12, 2020

They say we’re back. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. Sure, there are temperature checks at the back door, masks donned upon arrival, and deep hand cleaning constantly throughout the day, but in reality no one knows if this is enough.

Front of House 409

Front of House Back of House Dine-in Food Truck 409

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. You are sitting in your favorite restaurant and have placed an order on a tablet at your table.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Optimize Food Safety Protocols. trillion each year.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Culinary Cues

MARCH 26, 2022

Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Training ALWAYS pays back in dividends. You are not alone if the thought of putting your name on a restaurant awning has crossed your mind.

Cash Management 371

Cash Management Social Media Restaurant Law Communication 371

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience.

Technology 52

Technology Front of House Back of House Social Media 52

Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. Some mediocre operations may experience a false sense of euphoria simply because of supply and demand. Plain and simple.

Fine Dining 397

Fine Dining Front of House Customer Service Customer Experience 397

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Reservation processing. Fast forward a year later and the economy is recovering, albeit at a slow pace. Kitchen operations.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . An automatic confirmation system. Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

SpotOn

MARCH 5, 2024

  For restaurant operators, marketing often falls to the back burner when managing the daily challenges of rising labor costs, fluctuating food costs, and meeting guests' increasing expectations. Independent restaurants can barely cover the cost of their front and back-of-house staff, let alone a dedicated marketing resource.

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

Modern Restaurant Management

MARCH 12, 2021

The benefits of a digital workplace can put restaurants in a better position to increase profits, reduce waste, and experience greater growth. Gives front-of-house teams the resources to provide better customer service. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 197

Mobile Ordering Front of House Communication Online Ordering 197

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Washing Away Profits.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Culinary Digital

MARCH 20, 2024

This intentional simplification of the menu not only enhances the efficiency of the back of the house but also benefits the front of the house. This synergy enhances the dining experience for customers, particularly during peak hours or for establishments catering to a high volume of diners.

Front of House 52

Front of House Customer Service Customer Experience Back of House 52

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. This is especially true in the food service industry.

Cash Management 100

Cash Management Equipment Front of House Small Business 100

7 Shifts

JUNE 16, 2022

They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. The result could be new programs, technology, or resources that directly reflect the needs and attitudes of franchisees, their staff, and their customers. Throw in dozens of locations to manage, and visibility becomes foggy.

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) and making the restaurant business better for it.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Clover - Restaurants

APRIL 16, 2024

Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically. The goal for adding an automatic gratuity is to ensure fair compensation for service staff while simplifying the tipping process for both customers and merchants. What is automatic gratuity?

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Open for Business

MARCH 7, 2023

In a lot of restaurants, training is a hodgepodge of ad hoc instruction, assumptions, observations, and past experience. Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JULY 13, 2020

While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. Particularly as they’re learning how to best operate amidst new outbreaks to create the dining experiences patrons expect. The restaurant business has permanently changed.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

Cheetah

MAY 11, 2021

Once you have a grasp on your establishment’s total allowed capacity, give some thought to the following: Inventory stock Back of house staff Social distancing and a better dining experience These 3 key pillars can make the difference between a streamlined restaurant reopening and a stalled one. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Restaurant Clicks

SEPTEMBER 4, 2021

With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. Make a Reservation. Make a Reservation. Whether you’re a local or a visitor, this picturesque city is bound to enchant you. Best Steakhouse Restaurants in Pittsburgh. Morton’s The Steakhouse.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 189

2024 2023 Food Order 2013 189

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Book Customer Service 40