7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Increased waste (and related costs ). Perhaps they’re understaffed and struggling to keep up with incoming orders. Doing that repeatedly will add up quickly.

Ordering 222

Ordering Employee Relations Online Ordering Customer Service 222

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. Table of Contents. What is a Rotating Shift?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. The most important room in a home is the kitchen. If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? Should the customer and employee experience not be altered to fit that lifestyle? The personalization of drive-thrus began internally across many brands a few years back. How is QSR ownership changing? Every minute! Great question. David Vance.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

7 Shifts

AUGUST 25, 2021

The pandemic has backed many restaurants into a corner. Having been forced to close for weeks to months at a time due to lockdown protocols, restaurants are having a hard time finding staff now that things are opening back up. Turnover of a single restaurant employee can cost restaurants up to $6,000 in costs, according to 7shifts.

Hiring 195

Hiring 2021 Front of House Back of House 195

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. What are your profit margins?

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

JUNE 8, 2020

Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Employee well-being. Though a handful of U.S. Customer well-being.

FOH 177

FOH BOH Front of House Employee Relations 177

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. Table of Contents.

Employee Relations 398

Employee Relations Tip Distribution Front of House Mobile Ordering 398

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. Table of Contents. What is a Rotating Shift?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MARCH 23, 2020

Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible. You can capitalize on peoples’ cabin fever during this time of self quarantine by promoting your order pickup services. Kids Eat Free. Bulk Is Best. No Contact.

Marketing 198

Marketing Back of House Employee Relations Social Media 198

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Sling

JULY 31, 2023

Will it save me and my employees time? Will it make customers more likely to come back? Bar Software For Operations There are many different categories of bar software, but to make things simple in this roundup, we’ll just break the applications down into two broad classes: tools for everyday operations and tools for back-office tasks.

2023 78

2023 Bar Management Management 78

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. One of the best things about ConnectSmart® Host is how it can boost staff morale.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. E very sports team has a series of plays – running plays, passing plays, defensive plays and so on. Finding skilled talent isn’t easy. b3lineicon|b3icon-user-network|?|User

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Hot Schedules

JANUARY 12, 2022

Back (Office) to the Future: The 4 Trends IT Leaders Need to Know. I f reinvention is defined as the process through which something is changed to the point it becomes entirely new, then the restaurant back office is getting reinvented big time. A truly end-to-end workforce management solution houses everything under on set of logins.

Back of House 147

Back of House Employee Relations POS Government 147

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. But not in the way you might think.

Back of House 193

Back of House Customer Experience Front of House Customer Service 193

Modern Restaurant Management

APRIL 8, 2020

As restaurants adjust back to a new normal, we expect operators to incrementally add tables and seats back to their longtime standard. We agree that “people aren’t going to want to sit shoulder to shoulder" at first, and that “they are still going to be cautious and want some spacing.” from the surface.

White Paper 209

White Paper Seating Employee Relations Back of House 209

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. This affects your reputation as an employee, which in turn affects employee retention and your bottom line. As we get back to eating together, this is one gap that needs to be bridged.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

7 Shifts

FEBRUARY 26, 2021

Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. Send customers special offers, communicate directly, and keep them up to date. If you weren’t thinking that much about online ordering before, you definitely are now. What are the benefits of self-operated delivery for restaurants?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As CFO, you can play a key role in the corporate direction for hiring restaurant employees, retention and staffing investments. Why hiring restaurant employees is now a CFO concern. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

JULY 8, 2023

And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer. We're just a number. And however it happened, it happened. 10 years later, he's in the COO seat.

Hiring 273

Hiring Back of House Take-out Training 273

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. What Is Restaurant Automation? Display screens are a part of a POS system.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Clover - Restaurants

MAY 3, 2024

Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. An estimated 3,000 people in the U.S. die each year due to foodborne illness.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Dan stated, “We have been in constant contact with all of our employees, checking in on them multiple times a week to see how their unemployment benefits are working out, if they have another job, and if they have the desire to come back.

Back of House 148

Back of House Employee Relations FOH BOH 148

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229