7 Shifts

FEBRUARY 21, 2023

Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). ChowNow : Online ordering, marketing, and operations with a commission-free marketplace and a smart dispatching system.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

EATER

JUNE 26, 2020

Hopefully, we get them back.”. Many small, independent spots don’t yet have enough work to bring back their employees, particularly those in front-of-house positions. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

DECEMBER 16, 2020

While they do charge fees on orders to use their platform, they also provide restaurants with a new marketing channel, access to their driver network, and access to a whole new audience of diners looking for local restaurants. After two months, they reopened with just the four main co-founders running the operation.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. What Is Back of House in a Restaurant?

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind?

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Kelly Phillips - Founder and Hospitality Director @ Destination Unknown Restaurants in Washington, D.C. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

SEPTEMBER 19, 2019

Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs.

Management 284

Management Management 2019 Employee Relations 284

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Apicbase

APRIL 5, 2024

By integrating software and hardware like POS systems and kitchen printers with back-of-house systems like accounting and inventory management software, restaurants can achieve greater efficiency, accuracy, and scalability. What Back-of-House Processes Can Restaurants Automate? What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Cheetah

DECEMBER 20, 2021

This low-asset business model is the best way for a new restaurant concept to quickly validate market viability, develop branding and pricing without committing a high capital investment upfront. Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic.

Front of House 148

Front of House Food Supply Back of House Delivery 148

Qu

OCTOBER 17, 2024

edge computing market size is expected to reach USD 8.44 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. Implementing this technology will not only strengthen your operations but also elevate the overall guest experience.

Food Order 52

Food Order Waste Technology BOH 52

Chowly

JULY 11, 2024

From managing kitchen operations, overseeing customer service, and handling marketing efforts to ensuring compliance with health regulations, their responsibilities are complex and varied. Introduction In today’s fast-paced business environment, the concept of Return on Investment (ROI) is widely recognized as a key measure of success.

Operations 105

Operations BOH Customer Service Customer Experience 105

Black Box Intelligence

FEBRUARY 18, 2022

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. Data can help you navigate through the complexities of FOH vs. BOH operations. QSRs tend to look at staff as overall crew, and the lines between FOH vs. BOH are blurred.

FOH 40

FOH BOH Front of House Back of House 40

Qu

NOVEMBER 25, 2024

Edge computing market size is expected to reach USD 8.44 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. Accelerate speed of service It’s not just about order accuracy; today’s guests expect both order accuracy and promptness.

Food Order 52

Food Order Waste Technology BOH 52

The Restaurant Times

SEPTEMBER 30, 2021

A restaurant management software, at the basic level, is a system that includes all of the operational, and marketing components you’ll need to run your business. It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing.

Management 98

Management Management Cash Management Front of House 98

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions.

FOH 78

FOH BOH Front of House Customer Experience 78

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. That’s who we serve at Black Box Intelligence. We compile comprehensive data on industry trends across all restaurant categories. Limited-service restaurants.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Next Restaurants

DECEMBER 18, 2020

In our modern world, education is of fundamental importance. Those who hold a college degree, whether it’s a bachelor’s or master’s, are typically held in higher esteem than those who don’t. Even today, young people just entering the workforce may receive advice such as, “make sure you go to college or you’ll end up flipping burgers.”.

Education 108

Education BOH Food Truck Customer Service 108

QSR Automations

APRIL 4, 2025

Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). A KDS system acts like a seamless bridge between FOH and BOH teams. In fact, 62% of U.S. In fact, 62% of U.S.

Food Order 52

Food Order Waste FOH BOH 52

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Here are six things you can expect to see in back-of-house tech in 2022. Expanding the Tech Stack. Better Integrations with Other Technology.

Back of House 520

Back of House 2022 BOH Front of House 520

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. The restaurant industry is one of the most fast-paced, with endless to-do lists. While it may be exciting to own a restaurant and serve your customers, some vital tasks like doing accounts may be quite challenging.

Audits 78

Audits Back of House Front of House Point of Sale 78

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. Workforce : COVID fundamentally changed the labor market. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. That tool is back office software for restaurants. Below, we discuss restaurant back office software and its benefits.

Operations 52

Operations Back of House Front of House Allergens 52

Qu

MARCH 12, 2025

Back of House (BoH) – Streamline operations with Crunchtime, QSROnline, and Buyers Edge. That’s why we’re excited to share that Qu dramatically accelerated our certified integration partner program last year, adding 24 new integrators to our ecosystem. Interested in becoming a Qu certified partner?

Certification 52

Certification Loyalty Program BOH Fast Casual 52

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 billion by 2028. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Lavu

JANUARY 15, 2020

Restaurant Financing and Restaurant Loans. Owning a restaurant is both an exciting and challenging experience. Before the challenge of making a profit, you also have to identify sources of financing. Restaurant financing and restaurant loans are crucial to successful running of a restaurant. Types of restaurant financing. Start-Up Business Loans.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Restaurant Clicks

AUGUST 12, 2021

Barcocina Red Star Fells Point The Point in Fells Waterfront Hotel Little Havana Bond Street Social Huck’s American Craft The Rowhouse Grille Miss Shirley’s Cafe, Inner Harbor Five and Dime Ale House The Chasseur Smaltimore Kooper’s Tavern Slainte Irish Pub and Restaurant. Best Boozy Brunch Specials in Baltimore.

Hotels 78

Hotels Online Ordering Back of House BOH 78

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

The Restaurant Coach University

JANUARY 30, 2017

Many people in this predicament fall back on modeling the behavior of past managers they have worked with… good and bad. The restaurant industry is notorious for the divide between the Front of the House (FOH) and the Back of the House (BOH). Congratulations, you got the promotion! There is a better way.

Management 70

Management Management Front of House Back of House 70

Apicbase

SEPTEMBER 16, 2022

Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Here’s what we’ll cover: What is restaurant reporting? What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

The Restaurant Times

JANUARY 18, 2023

assisting with marketing strategies such as, customer relationship management (CRM), . Design Marketing Campaigns: With the data, you’re learning about your customers. Technology is crucial to the success of modern restaurants. Usually, the central system is a point-of-sale (POS) system. for managing phone calls, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

PathSpot

JULY 16, 2024

Highlighting these standards protects your reputation and fosters loyalty, distinguishing your brand in a competitive market. Restaurants face safety challenges in their back-of-house (BOH) areas, including kitchens, refrigerators, and freezers.

Food Safety 40

Food Safety Kitchen Safety Food BOH 40

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78