The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. So, what do you need to know about chatbots? Simplicity. The simpler, the better.

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Online Ordering Allergens Customer Experience Food Order 96

Culinary Digital

MAY 16, 2022

And while foodservice has changed forever, so has the technology that supports it. For the industry to thrive once again, it will need to lean into this technology as a viable solution for combatting trials on multiple fronts. POS systems must integrate with third-party apps and other systems used in the kitchen to relay orders.

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Technology Kitchen Safety Food Safety Online Ordering 52

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

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Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Apicbase

APRIL 5, 2024

And over half of respondents said they plan to spend more on technology and automation tools in 2024. Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs.

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Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. For many, embracing new technology was the only way forward. The reason: a flood of chargebacks coming in through online ordering apps.

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Mobile Ordering Online Ordering Customer Service Food Order 98

Apicbase

MARCH 28, 2024

The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. To achieve the perfect balance, you’ll need to stay on top of stock levels and purchase orders and accurately predict demand. Profit margins typically range from 0% – 15%.

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Food Truck Front of House Allergens Inventory 52

The Restaurant Times

MARCH 10, 2023

Functions of Front of House It is the responsibility of staff working at the front of the house to manage the following: Taking and confirming reservations made over the phone, online, and in person. Bringing food orders from the kitchen to each appropriate table. Escorting diners to their tables and distributing menus to them.

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Front of House FOH Back of House Online Ordering 52

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. In other industries, the average employee tenure is 4.2

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FOH BOH Food Safety Customer Service 307

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Product development – clean data on ingredients, allergens, and nutritional values along with recipe and menu optimization tools.

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Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

AUGUST 30, 2022

As a restaurateur, if you wish to beat the competition, you need to invest in modern business technology to help you differentiate yourself from others. One such new-age technology is the restaurant point of sale (POS) system. With the advancement in technology, the scope for restaurant POS systems has become quite widespread.

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POS 2022 Point of Sale Mobile Ordering 52

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Finally, Apicbase optimises your purchasing decisions by adjusting your order quantities based on your desired stock levels and sales history.

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Point of Sale POS Management Management 52

360Training

JANUARY 14, 2019

Fortunately, they can take several proactive measures such as implementing food safety initiatives in order to maintain quality and safety in the production process. coli O157:H7 in ground beef, salmonella in peanut butter, or food with an undeclared allergen. Examples include E. Examples include products containing a foreign material.

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Food Kitchen Safety Allergens Food Safety 60

Apicbase

MAY 8, 2024

Purchasing and order management: The software digitises purchasing and ordering. You can set alerts and order to PAR. Apicbase calculates recipe costs and nutritional values and keeps track of allergens. Internal ordering: Apicbase provides specialised to manage stock transfers between sites efficiently.

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Inventory Food Supply Kitchen Safety Back of House 52

The Restaurant Times

OCTOBER 13, 2021

When you know your customer’s tastes and likes as a restaurateur, you can adapt the menu to suit the majority and offer appropriate meal order suggestions based on their interests. . With the ongoing covid pandemic, customers find it easy to pay online without putting themselves at any risks of physical payment.

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Loyalty Program POS Allergens Mobile Ordering 52

The Restaurant Times

OCTOBER 29, 2020

Growing Prominence Of Online Food Delivery . The COVID-19 pandemic has fueled the already growing demand for online food delivery globally. . For instance, high margins charged by the online food ordering and delivery platforms eat into the profit margin of restaurants. . This is an exciting time!” says Raymond. .

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Operations Kitchen Safety Guest Recovery Food Safety 40

Touch Bistro

MAY 31, 2021

Interaction history : A log of the customer’s orders, reservations, and interactions with promotions. allergens (soy, gluten, dairy, etc.), For example, POS-CRM integration reveals data like number of visits, total spend, average spend per visit, date of last visit, and online vs. on-premise order split.

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Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

The Rail

AUGUST 23, 2022

On the STARBUCKS website localized for the UK, the information on the menu is much more concise — it offers to view details about allergens in a product by following a link and reporting a food allergy to a barista. Starbucks UK nutrition & allergy info. There is also a link to a page with the composition of dishes.

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SEO Social Media Customer Service Customer Experience 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

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2020 Mobile Ordering Online Ordering Merchandise 126

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

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Allergens Kitchen Safety Guest Recovery Customer Service 116

Modern Restaurant Management

OCTOBER 15, 2019

Harnessing Restaurant Technology. The National Restaurant Association, in partnership with Technomic, released its survey results on the state of technology and its impact on the off-premises channel in the restaurant industry. To view the full report, click here. 34 percent of consumers utilize delivery more often than a year ago.

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2019 Point of Sale Small Business Consumer Goods 71