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Is Your Ghost Kitchen Haunted by Food Safety Breaches?

Modern Restaurant Management

As 60 percent of American consumers order takeout or delivery at least once a week, and online ordering is growing 300 percent faster than in-house dining, many smart operators have pivoted, using ghost kitchens to adapt to these new trends. Make sure food comes from safe source s. Continue focusing on food safety.

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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

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Stopping Post-COVID Chargeback Abuse in the F&B Space

Modern Restaurant Management

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Segmenting Chargebacks by Source.

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10 Platforms Making it Easier for Chefs & Caterers to Scale Up Their Food Business

The Food Corridor

With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Castiron is a software solution that helps chefs build ordering and e-commerce websites to get their products out to consumers.

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Top 5 foodservice trends & how technology can help kitchens thrive

Culinary Digital

Ordering in: The rapid evolution of food delivery | McKinsey ) Trend #2: Online ordering & delivery In 2020, nearly 112 million Americans ordered food through online delivery services—a number that represents a 17% increase compared to 2019, according to Statista.

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Catering and Event Planning Trends for 2020

Modern Restaurant Management

Protein Swap : Pea, mung beans, hempseed, beets, chickpeas and avocado are some of the top swaps to add protein, gaining popularity and helping to avoid items that are more commonly an allergen like cashews and soy. The Greater Good, Sustainability and Local Sourcing. Sourcing and buying local is still a growing trend as well.

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How to Meet The Needs of Today’s Coffee Shop Customer

Perfect Daily Grind

Women are also more likely to try a new drink or food item, whereas men tend to have favourite drinks that they order again and again. If three people all order a hand brew, we use the SP9 three times and those three are much more likely to taste similar than three made by hand, or by three different staff members.”. Credit: Matt Lee.

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