article thumbnail

Transforming Customer Experiences: Four Ways to Embrace Innovation in the Restaurant Industry

Modern Restaurant Management

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. trillion in sales by 2030 , leading to a continuous influx of new restaurateurs. The industry is projected to reach $1.2

article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part Two

Modern Restaurant Management

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2023 193
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

2022: A Year of Transition for Restaurants

Modern Restaurant Management

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Off-Premises Dining Enhanced by Improved Technology. The foodservice industry workforce is projected to grow by 400,000 jobs, for total industry employment of 14.9 million by the end of 2022.

2022 202
article thumbnail

3 Reasons why it’s Time to Upgrade to Restaurant Cloud POS Software

Focus POS

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.

POS 164
article thumbnail

MRM Research Roundup: Mid-October 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.

2020 219
article thumbnail

MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 135
article thumbnail

What is a Ghost Kitchen? Winning Models, Trends, and Opportunities

Apicbase

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. It’s a delivery-only restaurant that prepares food in a dark kitchen with no takeaway or dine-in.