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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience. Due to the manual review process and human intervention required, the process could take days before an interview was scheduled with a hiring manager.

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Your Guide To Restaurant Email Marketing In 2025

ChowNow

Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Loyalty Program Updates Customers love rewards, but they need reminders to take advantage of them. Use email to notify customers of points earned, upcoming redemption opportunities, and exclusive loyalty perks.

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JBF Study: Independent Restaurants Are Actively Evolving

Modern Restaurant Management

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

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The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

In 2025, the US online food delivery market is expected to reach $424.9 With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. You can gather emails, send personalized promotions, and build loyalty programs to encourage repeat business.

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New Restaurant Technology that Propels Business

Lavu

In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook.

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How to Set Up a POS System for a Restaurant in 2025: A Step-by-Step Guide

Lavu

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs.

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28 Strategies to Cut Costs in the Restaurant Business

Lavu

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1. Another solution is to start a composting program for food scraps and other organic waste.