Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Lavu

MAY 9, 2025

Choosing the right Restaurant Cloud POS system in 2025 can make or break your restaurants efficiency and profitability. In this guide, we answer the most common questions restaurant owners ask about cloud POS platforms, from features and benefits to security and integration.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ."

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JUNE 5, 2025

World Food Safety Day , held annually on June 7, aims to raise global awareness and inspire action on the critical importance of food safety. The core message is that food safety is everyone's business – from farmers and producers to governments, businesses, and consumers.

Food Safety 398

Food Safety Food Supply Food Supplies 398

EATER

MARCH 12, 2025

Masked chefs make pizza in a restaurant kitchen in 2022. Jeffrey Greenberg/Universal Images Group via Getty Images Five years after the onset of the COVID pandemic, normalcy is increasingly a fragile concept After seven years of running a pop-up, Jarrett Stieber was finally ready to open his restaurant, Little Bear , in Atlanta.

2025 227

2025 Back of House Front of House Kitchen Safety 227

Modern Restaurant Management

DECEMBER 26, 2024

We see firsthand what restaurants should be paying attention to as new trends and legislation arise. To commemorate the start of 2025, we compiled four trends that could dominate conversations surrounding hospitality businesses longevity this year. More Storm Preparation Storm-related devastation was all too familiar in 2025.

2025 221

2025 Hospitality Insurance 2024 221

Modern Restaurant Management

FEBRUARY 23, 2022

The Food Safety Modernization Act (FSMA) was signed into law in January of 2011 and expanded the Food and Drug Administration (FDA)’s authority to regulate the way foods are grown, harvested and processed. This last initiative is perhaps the most urgent for food businesses and requires immediate attention.

Food Safety 474

Food Safety Food Supply Supplies Restaurant Law 474

Society Insurance

MARCH 4, 2025

Below, they share more information on what a nuclear verdict is, a state of the union of nuclear verdicts, and precautions for restaurants to take to better protect themselves against these devastating verdicts. Ideally, nuclear verdicts would be eliminated in favor of fair and just verdicts for restaurants. What is a nuclear verdict?

Insurance 52

Insurance Food Safety 2025 2013 52

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

EATER

MARCH 11, 2025

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential.

Food Supply 237

Food Supply Outdoor Food Order Food Safety 237

Modern Restaurant Management

MARCH 4, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., Key Findings: Economic Pressures Are Rising: 93 percent of operators are concerned about the impact of rising interest rates on their business, while nearly one in three worry about financial stability in 2025.

Delivery 221

Delivery 2025 2024 Point of Sale 221