Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. What are some restaurant design trends you are seeing for 2025? It's a crucial business asset that can make or break your competitive edge.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JUNE 27, 2025

27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. The families became fast friends. By Lisa Jennings on Jun. She reached out.

Fast Casual 172

Fast Casual Franchising Franchise Leadership 172

Restaurant Business

JUNE 12, 2025

12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. Photo courtesy of Coco Robotics Here come the delivery robots. About 1,000 Coco bots are currently making deliveries in Los Angeles, Dallas, Miami and Helsinki. They have completed more than 500,000 deliveries to date.

Delivery 184

Delivery Leadership 2025 Advertising 184

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. We were entering the saturated fast-casual burger space and knew we needed to make an impact. There are a lot of challenges facing both new and established brands in 2025.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Restaurant Business

JULY 8, 2025

deals this week as fast-food pizza chains work to reverse stubbornly weak sales. 08, 2025 Facebook Twitter LinkedIn Domino's will let customers get any pizza for $9.99. It could have been worse: Fast-casual pizza chain sales declined 5%. By Jonathan Maze on Jul. Photo courtesy of Domino's. price point.

Leadership 221

Leadership Point of Sale Fast Casual Email Marketing 221

Restaurant Business

JUNE 17, 2025

Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. 17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. By Lisa Jennings on Jun. Just drive-thru and pickup windows.

Fast Casual 159

Fast Casual Leadership Mobile Ordering Casual 159

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The poll collected insights from 175 restaurant operators and financial professionals to uncover their expectations for 2025.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Sounds like the hallmarks of any solid fast-food restaurant. By Heather Lalley on Jun.

Food 275

Food Fast Casual Leadership Loyalty Program 275

Restaurant Business

JUNE 23, 2025

23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. Starbucks’ deal with Empower Delivery fits the acqui-hire framework. One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. By Joe Guszkowski on Jun.

Hiring 172

Hiring Mobile Ordering Advertising Leadership 172

Restaurant Business

JUNE 13, 2025

13, 2025 Facebook Twitter LinkedIn Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food.

Operations 221

Operations Leadership 2025 Fast Casual 221

Lavu

JUNE 26, 2025

In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. Key Mobile Food Ordering Statistics Every Restaurant Should Know Mobile ordering continues to rise, and some predictions have the food delivery market valued at $365B by 2030.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Lavu

JULY 4, 2025

As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line. Fast-casual restaurants like Panera have embraced self-service kiosks , which allow customers to place to-go orders or dine in, just by tapping on a POS system.

POS 78

POS 2025 Front of House Back of House 78

Restaurant Business

JUNE 24, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? 24, 2025 Facebook Twitter LinkedIn The flexibility of the menu remains a key strength for Chipotle. Photo: Shutterstock.

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144

Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. It’s easy, fast, and efficient.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Lavu

JUNE 26, 2025

But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? Whether you run a quick-service restaurant or a casual dining spot, understanding the real cost of a kiosk system is essential to budgeting smartly and maximizing ROI. Self-order kiosks can range in size and use.

2025 78

2025 Pricing Ordering Fast Casual 78

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. We covered sales, consumer trends, workforce challenges, and what to expect in 2025. in Q4 to 0.3%. industry-wide.

2025 52

2025 Fast Casual Guest Recovery Webinar 52

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Restaurant Business

JULY 15, 2025

15, 2025 Facebook Twitter LinkedIn Concierge's responses are based on OpenTable data including menus and reviews. OpenTable says the bot will save customers time and will help restaurants capture more bookings by providing needed information fast. By Joe Guszkowski on Jul. Sign up here.

Leadership 191

Leadership Technology Book Fast Casual 191

Lavu

MAY 9, 2025

Tailored for Specific Restaurant Types Lightspeed works well for various retail and restaurant models but truly stands out in these areas: Integration Options Lightspeed connects with accounting tools and delivery platforms, helping streamline operations and reduce manual work. Ideal For: Who Should Choose Lavu as Their Restaurant POS System?

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Meanwhile, Quick Service may see a smaller dip due to takeout and delivery demand.

2024 52

2024 Point of Sale Front of House Fast Casual 52

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. That’s our biggest takeaway after a pair of acquisitions by the delivery company that have it set to take a bigger share of the restaurant tech ecosystem. To put it simply, DoorDash wants to do a lot more than just handle deliveries.

Leadership 182

Leadership Advertising Reservations 2025 182

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. Restaurant delivery apps like DoorDash, Uber Eats and Wonder are employing a similar strategy. By Joe Guszkowski on Jun.

Advertising 223

Advertising Fast Casual Social Media Leadership 223

Lavu

MAY 23, 2025

In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. Lavu POS Review 2025 1. Contactless payments , on the other hand, are lightning-fast, taking less than 500 milliseconds. EMV chip transactions take about 45 seconds to process.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Restaurant Business

JULY 14, 2025

14, 2025 Facebook Twitter LinkedIn AI is changing the online landscape for businesses. News Tech Check technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Here are some tips and tricks to consider. By Joe Guszkowski on Jul.

Social Media 167

Social Media SEO Leadership Technology 167

Modern Restaurant Management

APRIL 1, 2025

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

NOVEMBER 1, 2024

Growth & Expansion On The Menu for 2025 Restaurant operators are feeling similarly confident about opening a new location within the next six to 12 months. Out of 25 brands, 17 are QSR or casual dining restaurants, marking a significant shift in why people are primarily visiting malls – to eat.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Restaurant Business

JULY 8, 2025

08, 2025 Facebook Twitter LinkedIn DoorDash said rising costs have hurt restaurant delivery sales in Seattle. Photo: Shutterstock DoorDash is raising its prices in Seattle again after the city added new regulations for third-party delivery companies. . By Joe Guszkowski on Jul. Customers have already been paying a separate $4.99

Delivery 172

Delivery Restaurant Law Leadership Fast Casual 172

Restaurant Business

JUNE 23, 2025

23, 2025 Facebook Twitter LinkedIn Many states are phasing in a $15 per hour wage over multiple years. In California, where there is no tip credit, the fast-food wage remains at $20 per hour for hourly workers. By Lisa Jennings on Jun. Photo: Shutterstock. In Los Angeles, for example, the minimum wage will increase to $17.87

Leadership 217

Leadership Fast Casual Food Supply 2025 217

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. As Americans stayed home, they continued to order food using features like contact-free delivery to safely enjoy their favorite meals from local restaurants. Take-out/delivery.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 28, 2021

Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474