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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience.

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The Cost of B-ing Good

Modern Restaurant Management

B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.

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What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Request proof of security certifications and compliance with industry regulations. Create detailed incident response plans and require training for all relevant employees.

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Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many insurers require you to work with their pre-approved forensic investigators, legal counsel and public relations firms.

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What Restaurant Employees Really Need to Feel Engaged at Work

7 Shifts

This post is adapted from our "What Restaurant Employees Want" report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. That means a quarter of all restaurant employees need more mentorship from their managers.

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How To Become A Restaurant Manager in 2024: A Comprehensive Guide

7 Shifts

As of 2024, they make around $26.42 72% of employees want corrective feedback to improve their performance. If you have years of server experience under your belt, you can enroll in industry-recognized certification programs, such as those offered by the National Restaurant Association.

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What Is PCI Compliance for Restaurants?

Lavu

effective March 31, 2024) introduced stricter encryption and anti-phishing measures. Related video from YouTube What Is PCI Compliance? took effect on March 31, 2024, new measures like stronger encryption standards and anti-phishing protections were introduced. Access Controls Restricts employee access to sensitive payment data.

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