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Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Ghost kitchen and virtual brands are prime strategies for this growth strategy, both of which require a thoughtful approach to menu design, production and fulfillment.
– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023. . – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023.
We are a breakfast and lunch concept in Cincinnati, Ohio and we have been B Corp certified since January 2023. Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore.
While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Technology continues to transform restaurant operations.
As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. from 2023 to 2030. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens.
Interestingly, 55 percent of consumers now consider takeout and delivery essential, according to NRA's 2023 State of the Restaurant Industry Report. The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic.
QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.
The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.
It seemed like a sure thing: Loba Pastry + Coffee was Chicago magazine’s Best New Bakery in 2016, among other plaudits, and Velazquez Lindsten, who got her start as a pastry chef in Chicago’s fine dining kitchens after immigrating to the U.S. Kreiter Looking back, I can see every mistake I made very clearly.
When Krissy Scommegna took a job at the Boonville Hotel & Restaurant in Anderson Valley, California, she spent a few months helping the innkeepers, bartending and waiting tables, basically doing whatever was needed, before working her way into the kitchen. The root of the turmeric plant, which is used to make the spice. said Scommegna.
Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.
No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. But the latest advances offer solutions for back of house too.
We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. Keep reading to discover what else restaurateurs, dark kitchens and (virtual) food brands can expect in the coming year (and beyond). 1 In-house Dining Is Back, But Not As It Was.
Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.
Originally known for “cokes and smokes,” some of the biggest names in convenience have integrated delis, grab ‘n go food and even full kitchens in locations across the U.S., Primarily, convenience store retailers are turning to the back-of-house technology currently used in QSR kitchens. and it’s no surprise why.
Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time.
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6
Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens.
An integrated restaurant management system is a collection of applications designed to streamline food service operations—specifically restaurants, nightclubs, confectioneries, cafes, cloud kitchens, food carts, and delivery companies. Technology is crucial to the success of modern restaurants. for managing phone calls, .
Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.
million visitors (not including residents) in 2023–that’s a lot of potential restaurant guests. million visitors (not including residents) in 2023–that’s a lot of potential restaurant guests. Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff.
Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Virtual restaurant brand.
Austin says that workers in the store went back and forth with management on repairs for their air conditioner for weeks, resulting only in temporary fixes that would break down again. It wasn’t just uncomfortable,” Austin says of the heat inside the store; she says she felt concerned for her health and safety. (In
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., decline in veganism, shift away from seed oils, Starbucks Monday, and spirts holding steady. Independent operators feel the squeeze the most. Consumer spending at small business restaurants declined (-2.4
We eventually worked there ourselves, bussing tables, making deliveries, and acting as our parents’ little homegrown front-of-house staff. Like all meat processing, it was hard work. My family lived upstairs for nearly a decade and, when we were little kids, my cousins, brother, and I would run around the restaurant.
Lille Allen/Eater Can a restaurant really be for everyone? Ann Redding, co-owner of New York City’s Thai Diner, was thrilled the day she saw an old man plop down at the counter with a newspaper. “I I was like, It’s official, we’re a diner! ” There is probably no such thing as a place for everyone. How much of the diner is a myth?
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