2022 Customer Service Guest Recovery Sustainability 
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.
Modern Restaurant Management
DECEMBER 28, 2023
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!
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EATER
DECEMBER 6, 2022
In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. Pay special attention to the pisco list; the ambitious collection, curated by co-owner Glendon Hartley (Service Bar), is among the nation’s largest. Ellen Mary Cronin. Eat here now.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.
Modern Restaurant Management
JULY 30, 2021
“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. ” Just Salad Completes Financing Round.
Modern Restaurant Management
SEPTEMBER 14, 2021
“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. These changes go into effect in October for the launch of the 2022 call for entry period.
EATER
JANUARY 18, 2022
Where to find the best food around the world in 2022. They whisk travelers from their cooking routines and familiar takeout spots, drawing them out with flavors that can’t be replicated, service that can’t be matched, and most of all, a story that can’t be told elsewhere. Destination meals are compelling. Travel responsibly.
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