Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. Cameras will also allow restaurants to serve customers in a touchless environment. In this way, 3D cameras not only speed up payment, but also opens opportunities for restaurants to introduce instant loyalty programs. “It Touchless Service.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Complete a competitor analysis This will not only inform decisions such as pricing and menu ideas—but it can serve as inspiration too. So, where do you start? Need a napkin?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

Modern Restaurant Management

JULY 13, 2021

According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Can I get you your regular sundae served up your way?” Boosting loyalty – It costs five times more money to attract a new customer than to keep a new one, you can use data and automation to maximize your loyalty program.

Loyalty Program 213

Loyalty Program Fast Casual Customer Experience Customer Service 213

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

7 Shifts

JULY 30, 2021

Check out our Simple Restaurant Marketing Plan for 2021 for tips on how to create a solid marketing plan for your restaurant. Loyalty programs. Loyalty programs are a great way to attract previous customers by rewarding them for their repeat business. VIP programs. Social Media. Is your restaurant Italian?

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

MARCH 1, 2022

89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. And according to Technomic, Inc., Empowering Employees with the Right Tools and Training.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

MAY 4, 2023

million people moved in 2021, and trends indicate a growing number of people are making long-distance moves. Loyalty Programs Add Value Provide a solid customer service experience and deliver a great product to drive repeat visits. Loyalty programs vary, depending on the type of food you serve.

Loyalty Program 101

Loyalty Program Email Marketing Customer Service Certification 101

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

7 Shifts

NOVEMBER 9, 2022

in 2021 , and it's been on a slippery slope for years. These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. Loyalty programs.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

FEBRUARY 25, 2021

.” Square found that restaurants are fundamentally reimagining the way they do business to keep their operation running smoothly, improve their bottom line, and continue serving their customers. Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

DECEMBER 16, 2021

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Now this is a common occurrence, thanks to restaurant loyalty programs and smart technology.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Modern Restaurant Management

DECEMBER 17, 2021

The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue.

Loyalty Program 189

Loyalty Program Customer Experience Mobile Ordering Customer Service 189

BNG Point of Sale

OCTOBER 7, 2021

Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. Deep sales analysis capabilities help you know what to serve and how to staff for each season, month, week, day and hour. Gift card and loyalty benefits. Order customization.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

AUGUST 19, 2022

Coffee shops serve as early morning gathering places, restaurants provide a place where families reconnect, and shops selling retail goods keep lives running smoothly. One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition.

Franchise 197

Franchise Franchising Social Media Loyalty Program 197

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Lack of clarity in advance of an in-person visit can result in situations similar to a September 17, 2021 incident at Carmine’s in Manhattan.

Communication 203

Communication Social Media Menu Loyalty Program 203

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Touch Bistro

APRIL 27, 2021

To help you create a restaurant website that encourages guests to visit, order, and more, we’ve created a guide to the best restaurant websites of 2021, which includes: The essential elements of great restaurant website design 51 unique restaurant website design ideas 5 online tools to help you build your own restaurant website. Sweet Jesus.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Hot on Hot Chicken.

Franchise 204

Franchise Franchising 2020 2021 204

Foodable

FEBRUARY 9, 2021

The better-burger chain, who celebrated its 10th birthday on February 5, 2021, is plotting a massive expansion strategy, with plans to add 30-35 new locations this year alone. One of the things we use our loyalty program for is to really understand what issues folks have and how they want to be served,” says Ramirez. “We

Fast Casual 63

Fast Casual 2021 Loyalty Program Casual 63

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

The Restaurant Times

JANUARY 26, 2021

In an exclusive conversation with The Restaurant Times , Nishant Tripathi, Co-Founder of Shake It Off(SIO) shares his thoughts on the growth strategy of Shake It Off and how cloud kitchen is a recipe for revival for restaurants in 2021. . The selling proportion of SIO is serving an experience.

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

Modern Restaurant Management

DECEMBER 21, 2020

The biggest takeaway we’ve had at La Brea Bakery is that we are here to serve our community, and it’s our job to put customers’ needs at the forefront. We’ve also noticed the increased importance of loyalty programs at times like this. Bruce Reinstein, Partner, Kinetic12.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Goliath Consulting

NOVEMBER 23, 2021

According to Total Food Service, QR codes can drive engagement and loyalty opportunities. QR codes can make it easier for customers to check on their wait-time, order online through the restaurant’s website, and this could mean that restaurants may receive more built-in customer surveys, loyalty programs, and more.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

The Restaurant Times

MARCH 29, 2021

According to statistics, online food delivery revenue in UAE is expected to show annual growth of US$1,219m in 2021. If your competitor is serving a similar dish to yours at a lower price, you would probably observe a significant drop in your restaurant sales. Run Loyalty Programs. Invest In Restaurant Technology.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? These elements include the following: Number of guests you expect to serve in a day. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Know of any local coffee shops?

License 459

License Hiring Equipment Point of Sale 459

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

The Restaurant Times

OCTOBER 3, 2023

Karl Goodhew is the Chief Technology Officer at BurgerFi, one of the nation’s fastest-growing premium fast-casual concepts, QSR’s 2020 Breakout Brand of the Year, and recently voted USA Today’s 10Best Readers’ Choice Top Better-Burger Chain for 2021.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

The Restaurant Times

SEPTEMBER 22, 2021

Segmentation and target marketing can help you: better engage your consumers to understand their demands and needs and then fit them into your program. . create loyalty to make customers feel like they are important to you and treat them as VIPs. . Loyalty At Its Best . Loyalty comes in handy when you must sell to a new market.

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52