Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. They are likely to continue this behavior after dine-in returns to pre-pandemic levels.” The throughline of our recommendations?

2021 488

2021 Consumer Goods Fast Casual Loyalty Program 488

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 221

Loyalty Program 2021 Mobile Ordering Customer Experience 221

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Restaurant Resiliency. Throughout one of the most challenging years for U.S. Throughout one of the most challenging years for U.S. Carry-out ended 2020 holding 46 percent of off-premises order share.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 195

Loyalty Program 2021 Mobile Ordering Customer Experience 195

Modern Restaurant Management

JULY 13, 2021

According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Why should you invest in tech tools that enable you to deliver a more personalized dining experience? A recent report shows 39 percent of customers say loyalty and rewards programs encourage them to make restaurant purchases.

Loyalty Program 531

Loyalty Program Fast Casual Customer Experience Customer Service 531

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc., Restaurant people are “people-people.”

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

JANUARY 22, 2021

The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Apple has announced plans to restrict its IDFA (identifier for advertisers) in 2021. Apple has announced plans to restrict its IDFA (identifier for advertisers) in 2021. Let me walk through a few of these changes.

Marketing 508

Marketing Email Marketing Loyalty Program Point of Sale 508

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

FEBRUARY 22, 2021

If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Why get a loyalty program? Why get a loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

EATER

OCTOBER 21, 2024

PLNT Burger further incentivizes plant-based purchases by turning that data into a loyalty program, rewarding customers with free food for amounts of water or land “saved.” The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. Congratulations. without interruptions.

Sustainability 328

Sustainability Sourcing Consumer Goods Seasonal Menu 328

7 Shifts

AUGUST 12, 2021

Loyalty Rewards. Restaurant loyalty programs , when done correctly, can increase repeat sales. This method is used by several large food chains, like Starbucks, Panera Bread, and TGI Fridays, which have attracted millions of customers due to their loyalty programs. There are several factors to consider.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 286

2021 Mobile Ordering Food Food Safety 286

Modern Restaurant Management

AUGUST 11, 2021

As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks.

Loyalty Program 495

Loyalty Program Social Media Mobile Ordering Online Ordering 495

Modern Restaurant Management

JULY 6, 2022

While 2021 was the year of the comeback for restaurants, 2022 is proving to be a very different story. Restaurant traffic, while recovering and up nine percent in 2021 compared to 2020, is still 4 percent below pre-pandemic levels, with smaller chains and independent restaurants down by nine percent, according to a study by The NPD Group.

Consumer Goods 493

Consumer Goods Coupons 2022 Loyalty Program 493

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 508

Marketing Loyalty Program Coupons Fast Casual 508

Modern Restaurant Management

DECEMBER 17, 2021

The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue. Customer-centric.

Loyalty Program 471

Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

OCTOBER 4, 2021

Darker, richer colors work well for an upscale dining establishment, and bright, cheerful colors are ideal for a family restaurant. This is a great marketing opportunity, since it gives you the chance to connect on a more meaningful level and build loyalty with your diners. Accurate Brand Personality Representation.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

Modern Restaurant Management

FEBRUARY 25, 2021

Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021. Nearly half of restaurant owners or managers plan to continue offering digital menu access using URL or QR codes in 2021. 42 percent of restaurants plan to invest in customer loyalty programs.

Social Media 395

Social Media Retail Website Management Online Ordering 395

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

OCTOBER 18, 2022

The EV market experienced explosive growth in 2021, which is projected to continue into 2022. billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. In January, Tesla reported $5.5

2040 473

2040 Food Safety Audits Consumer Goods 473

ChowNow

SEPTEMBER 23, 2020

What restaurant management software will be critical for restaurants in 2021? Now more than ever, restaurants need to build up a loyalty program if they don’t already have it. Which digital tools will be popular for on-premise dining? Introducing Contactless Dine-In from ChowNow.

Management 370

Management Management Loyalty Program Mobile Ordering 370

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever. Meeting or Exceeding Customers’ Needs.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 449

Marketing Loyalty Program Coupons Fast Casual 449

Modern Restaurant Management

AUGUST 19, 2022

One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition. In 2021, more than 27.1 As part of my company’s new mover marketing program, we send a Welcome Package filled with proven offers to new residents.

Franchise 492

Franchise Franchising Social Media Loyalty Program 492

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Clean Juice Celebrates Franchisees. Clean Juice®, honored its franchise partners during its annual Juicey Awards event.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. Happy Birthday, TCBY.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JUNE 1, 2021

Customers can pay for their meals as soon as they are ready, rather than having to wait for a server to print their check, run their card, and come back with the receipt, all of which add costly and unnecessary time to the dining experience. The digital transformation is leaving no industry untouched. Maximize Throughput with Tablet POS.

Ordering 450

Ordering Technology Mobile Ordering Online Ordering 450

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. Flynn Acquires Hefty Portfolio. Before and After. Before and After.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418