Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” He discovered other bonuses as well.

Technology 197

Technology Website Management Food Order Customer Service 197

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 How Tech Solutions Address Shortages and Increase Revenue.

Technology 167

Technology Front of House Online Ordering Back of House 167

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

MARCH 8, 2023

We relied on local shops and grocery deliveries when hunkering inside our homes. We relied on local shops and grocery deliveries when hunkering inside our homes. Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Bingage

JANUARY 29, 2021

Now We have successfully entered into 2021. Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. We are here for you.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. Technology for Successful Restaurant Management. Being able to offer more than just dine-in channels is key to bringing in new revenues. Beat the Odds. With wages increasing to 34.6

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. Unfortunately, many restaurant owners do not give the same attention to online customers compared to dine-in customers.

Social Media 215

Social Media Online Ordering Coupons Advertising 215

Touch Bistro

AUGUST 20, 2021

In the past few years, the demand for third-party food delivery services has been on a steady rise. But during COVID-19 pandemic, the top four food delivery apps (DoorDash, Uber Eats, Grubhub, and Postmates) more than doubled their business to bring in a combined revenue of roughly $5.5 What Is a Third-Party Delivery Service?

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. With delivery businesses, the limiting factor is kitchen throughput.

Front of House 78

Front of House Back of House Website Management Delivery 78

The Restaurant Times

SEPTEMBER 10, 2021

However, the pandemic has further propelled the food delivery market towards growth leading to the rise of myriad cloud kitchens in India. For instance, as per the POSist Restaurant Industry & Market Evolution (PRIME) Report, India Edition , around 40% of the restaurants initiated their food delivery services after the pandemic.

POS 59

POS Operations Website Management Online Ordering 59

The Restaurant Times

JANUARY 29, 2021

As a technology enabler for restaurants, we clearly see some emerging trends that will shape the future of restaurants in 2021. In 2021, restaurant marketing strategy, design, and internal systems—for independent outlets and chains will evolve, and technology will become the core of their operations.

Online Ordering 69

Online Ordering Fine Dining 2021 Technology 69

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. However, this would not be the case going forward. Source: TechCrunch.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. It is no secret that the COVID-19 pandemic has had a devastating effect on many industries and individuals around the world.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation. In its ruling in McGee v.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Restaurant365

APRIL 8, 2021

First, stay-at-home orders and dining restrictions prompted restaurants to focus on takeout and delivery. Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. The rise of delivery as a consumer trend.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Modern Restaurant Management

OCTOBER 29, 2021

In turn, many consumers tried options like food delivery services and click-and-collect for the first time. According to one study conducted in August 2021 , 50 percent of US consumers say they’ve ordered food through a service like Uber Eats, Grubhub, or DoorDash; a 43 percent increase in just one year.

Mobile Ordering 100

Mobile Ordering Online Ordering Customer Service Food Order 100

Restaurant Clicks

DECEMBER 31, 2021

338 Hamilton Ave, Brooklyn, NY 11231 Phone: 718-834-6686 Visit Website. Co-owners and Chef and manager duo Dave Scarlow and Anna Viertel use their brick-and-mortar restaurant to expand the menu to include small plates and Italian entrees cooked to perfection with their signature wood-fired brick oven. Best Pizza in Red Hook.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. reservation Table management Pre-payments Waitlist Partnership network POS integration. All this leads to increased profits. Resy OpenTable Yelp Tock.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. reservation Table management Pre-payments Waitlist Partnership network POS integration. All this leads to increased profits. Resy OpenTable Yelp Tock.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. QDOBA's New Concept. ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

SEPTEMBER 1, 2021

The country has more than 1 million operating restaurant locations as of 2021, employing 15.6 Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . 8 Ways POS Software Remodels The Restaurant Management System. Manage Inventory.

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. “I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright.

Franchise 165

Franchise Franchising Catering Online Ordering 165

Rocket Fuel

DECEMBER 1, 2022

Restaurant owners and franchisees in years past could rely on quick service, clean dining rooms, and friendly staff to stay afloat, but the scene has changed dramatically over the last decade. With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. When met with online menus and QR code, customers who are uncomfortable navigating technology often find themselves alienated from the dining experience, too embarrassed to ask for help. an hour in some states. Handing Over Our Agency to Machines.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113