2021 Back of House Front of House Guest Recovery 
7 Shifts
JANUARY 11, 2021
But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. When it comes to making it through the winter, the health of your staff and guests is item number one. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??
Modern Restaurant Management
JANUARY 18, 2023
If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask.
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Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.
The Restaurant Times
SEPTEMBER 16, 2021
In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. percent between 2021 to 2028. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations.
EATER
JULY 2, 2021
As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.
Black Box Intelligence
NOVEMBER 1, 2021
Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. October 27, 2021. Data through the week ending October 17, 2021. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. October 19, 2021. Weekly Restaurant Insights.
Apicbase
JANUARY 13, 2023
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The average profit margin for US restaurants in 2022 was 10.6% , showing it’s slowly inching back to pre-pandemic levels (12% in 2019). The F&B industry grew in 2022… and it will keep growing in 2023. Let’s dig in.
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