7 Shifts

MARCH 18, 2021

In order to support the restaurant industry through uncharted waters, our team at 7shifts has worked together to derive important labor trends and insights from our network of restaurant pros. Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 188

2023 Front of House Back of House 2022 188

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. were experiencing a labor shortage. million jobs – or 12% – short of pre-pandemic levels.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We like to think of it as a roadmap to success in 2021 and beyond. "Winter is coming".said said every restaurateur in existence.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” Worry not. Curbside Appeal.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 28, 2022

The prominence of food delivery and service robots has increased in the overall restaurant industry. In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. Rise of Service Robots- A New Era of Human-Like Services.

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Delivery Food Customer Service Front of House 230

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. Which is where your restaurant marketing plan comes in. So, where do you start?

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Marketing 2021 SEO Loyalty Program 195

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. Does your restaurant have a sign out front?

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. These could, for example, help a waiter suggest a special Italian wine pairing to match a guest’s usual lasagna order.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. Restaurants Must Prepare For Continued Disruptions.

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Technology Front of House Online Ordering Back of House 167

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. The easiest way to get your food out there is by partnering with a third-party delivery app. Native or first-party delivery doesn't rely on a separate service to take and send out orders. It will still cost you to run your own delivery.

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Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. As dining turned to off premise, remaining staff were focused on packaging and expediting to-go and delivery orders. Roles shifted too.

Technology 189

Technology Front of House Back of House Healthcare 189

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Marketing4Restaurants

JANUARY 11, 2021

This is Part 3 of our Resto Trends 2021 series. Check out the previous episodes here: Episode 143- Restaurant Trends for 2021. Episode 144- Restaurant Trends for 2021- Online Ordering and Delivery. 2021 Restaurant Trends – Food, Marketing, and Business. Comfort Food.

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2021 Marketing Food Front of House 98

Modern Restaurant Management

OCTOBER 28, 2021

With COVID-19 positive cases on the decline, restaurants can finally focus on getting customers back into dining rooms and promoting their dining experiences. Another issue facing restaurants is the behavior of consumers with regard to food delivery.

Front of House 175

Front of House Back of House Customer Experience Advertising 175

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

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Food Safety Recycling Restaurant Law Front of House 223

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. We went through a very intense recipe testing phase, which was new to me,” Johnson says.

Delivery 132

Delivery Cash Management Point of Sale Back of House 132

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. What is your brand doing to give back? Yeah, they were pioneers in a lot of ways of bringing tapas food to the States before it was really a style of dining.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . The natural question now is: what you got 2021? What to Expect From 2021. With signs that things might be going back to norma l, there is certainly some optimism in the air. We all know what happened next. . It’s surely got to be better than 2020.

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2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Embrace the Suck

JANUARY 13, 2021

Coming out in late February 2021. Yet, here you are still slugging it out every single day doing battle on the front line. When I dug down into what created this toxic behavior it was easy to see now (not so much back then). While the food was getting rave reviews and the restaurant was slowly picking up more business.

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Coaching Back of House Front of House Training 352

Cheetah

MARCH 26, 2021

It is easy to conclude that, with the growing demand for online food delivery, high real-estate costs, and thinning margins, the small restaurant model will become unviable in a post-Covid-19 world. Amid social lockdowns throughout 2020 and a soaring food delivery market, a new kind of restaurant was thriving: Ghost Kitchens.

Front of House 144

Front of House Online Ordering Back of House Delivery 144

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. I’ll be back, and I suggest you give them a try as well! Order Online.

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Back of House Fast Casual Front of House Online Ordering 147

The Restaurant Times

MAY 19, 2021

Online food delivery has become a popular choice for customers post COVID-19 pandemic. The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. Rise Of Cloud Kitchens.

Delivery 52

Delivery 2021 Food Front of House 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215