2020 Communication Fast Casual Guest Recovery 
Modern Restaurant Management
JANUARY 22, 2021
“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. .
Modern Restaurant Management
OCTOBER 4, 2021
Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.
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Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.
Modern Restaurant Management
AUGUST 17, 2020
Since the week ending June 28 the industry’s recovery remains stagnant. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. Read more in the latest Restaurant Guest SatisfactionSnapshot. How Is Casual Dining Doing? See details here.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
Modern Restaurant Management
SEPTEMBER 15, 2020
Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. On Point With Off-Premise.
Modern Restaurant Management
JULY 1, 2020
The previous spike we saw in community supported agriculture and grocery has started to dip (down 54 percent and 26 percent, respectively), as people head back into restaurants and cook at home less. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.”
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