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With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. In more recent years, there's been a wider adoption of fast-casual concepts.
“AI should be introduced where it adds the most value—fast food and fastcasual restaurants can benefit from kiosks and automated ordering, while full-service restaurants should focus on enhancing hospitality and personal service rather than automation,” said Fink.
based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Guests are significantly pulling back their discretionary spending, which is directly influencing when, how, and what they choose to order at quick-service and fast-casual restaurants.
For high-volume restaurants, whether it's a fast-casual spot in New York or a Michelin-starred restaurant in Paris, automation isn’t just about efficiency—it’s about stability. A well-run kitchen means fewer mistakes, less staff burnout, and better guest experiences.
After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. Most recently, he co-founded Sammy's Sliders with chef Sammy Gianopoulos.
A Technomic Ignite Consumer report found a significant increase in average checks at both quick service and fastcasual establishments. There was a nearly 8% increase in average check at quick service and a whopping 15% increase at fastcasual establishments when kiosks were used for orders rather than employees.
Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fastcasual brands.
It was only Casual Dining and FastCasual that were able to post positive same-store sales growth. Segment Performance Deep Dive: Casual Dining Rebounds There has been a resurgence in Casual Dining in recent months. That’s only behind Casual Dining and FastCasual. reported for Q4 2024.
Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fastcasual and quick serve restaurants (QSRs). 80% of QSRs are implementing kiosks in-store compared to 52% of FastCasuals.
Its casual setup and welcoming vibe make it easy to enjoy a satisfying meal without the fuss. The casual yet inviting space provides the perfect setting for families or groups to enjoy a meal. The friendly, casual atmosphere adds to the charm, making it a great place for families and groups.
” Qu’s 2025 State of Digital Report identified six trends driving fastcasual and QSR profitability this year: Shift from third- to first-party ordering : Forty percent of brands say first-party digital sales represent their biggest revenue growth potential in 2025, followed by catering (24 percent) and on-premises ordering (14 percent).
Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March. State of the Plate Olive Garden is the most popular casual dining restaurant with Americans in 2025, with 19 percent having dined at the Italian-themed restaurant in the past 90 days, according to a new report from YouGov.
The space is open and relaxed, perfect for enjoying a casual meal without the fuss. Known for its generous portions and slow-cooked meats, this casual eatery serves consistently satisfying meals with a focus on quality. The service is fast, the portions are generous, and the attention to detail shows in every order.
Dec 2023-Feb 2024) In fact, it was the top-performing segment in 2024 based on same-store sales growth.Additionally, one of only two segments that was able to achieve positive YOY sales growth during the year (fastcasual was the other).But But now, quick service is paying the price of that strong performance a year ago.
The move completes a two-year process for the fast-casual chain, which is shifting bread production to third-party bakers. Hundreds of workers will be laid off as the chain shutters nine remaining bakery centers supplying cafes across the U.S.
The slowdown in consumer spending is to blame for negative same-store sales in the first quarter for the fast-casual chain. But outside data indicates Chipotle may have a value perception problem too.
It was a tough first quarter for the fast-casual chain, which was blamed on slower consumer spending. CEO Scott Boatwright said Chipotle is doing everything right and sales will trend positive in the second half of the year.
After officially taking the helm of the fast-casual bakery cafe chain last week, CEO Paul Carbone's first step is to cut back on remote work. Sales slipped in 2024 for Panera Bread.
If you went shopping in Whole Foods or grabbed a meal at a salad-forward fastcasual restaurant in 2013, you lived the quinoa craze. Shutterstock How the bowl food staple traveled from the Andes to Peruvian haute cuisine to health-conscious menus across the U.S.
This fast-casual concept brings from-scratch authenticity and private-equity backing to the race in an attempt to create a nation of "Seoulmates." South Korean flavors have been trending for years.
Local Kitchens, a multi-brand restaurant concept in Californias Bay Area, collaborated with Nguyen to launch Tam Tam Rice, where she features the street food she grew up eating.
Behind the Menu: Unique veggie preparations, driven by customer cravings and hyper-seasonality, set the chains limited-time offers apart in a crowded segment.
Hot Harissa Pita Chips follow the wildly successful launch of Garlic Ranch chips last fall, as the Mediterranean fastcasual expands its menu into North African flavor territory.
The fast-casual chicken chain was celebrated at the opening night of the annual industry event, hosted by Restaurant Business, Nation's Restaurant News and parent company Informa, in Phoenix. The RLC conference runs through Wednesday.
Marketing Bites: The fast-casual wing chain known for bold flavors and bold marketing stunts is opening a two-night-only bar in Brooklyn featuring DJs, a Sauce & Toss station and, of course, plenty of chicken tenders.
The fastcasual's first national marketing effort since its menu overhaul last year puts the spotlight on the everyday moods and occasions that drive customer visits.
Charles Watson replaces former Smalls CEO Maria Rivera, who left the 24-unit fast-casual chain last month. Investors hope he can replicate the smoothie chain's franchise growth.
The healthful, fast-casual concept has struck a chord as a franchise brand that plays in the same space as non-franchised Cava, Sweetgreen and Chipotle.
With a $200 million investment and plans to expand into more suburban locations, the fast-casual chain is strategically adjusting its menu to offer more hearty-but-healthy meals for a later-daypart customer.
Now the fast-casual Portillo's plans to work with the investor to find an alternative. Engaged Capital had nominated Charlie Morrison to Portillo's board, but Morrison took a gig as CEO of Jersey Mike's.
It was more collegial executive exchange than smack down, but the leaders of the drive-thru coffee concept and fast-casual Italian beef concept shared notes on growth, menu innovation and digital tech at the Restaurant Leadership Conference in Phoenix.
Uncertainty in the macro environment slowed sales for the fast-casual chicken brand. But CEO Michael Skipworth said the brand is in a good position to navigate what he feels will be short-term pain.
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