Remove POS Remove Specials Remove Training
article thumbnail

Training at Scale: How to Grow Restaurant Teams Without Losing Brand Soul

Modern Restaurant Management

Whether scaling a single concept across new locations or managing multiple brands under one roof, the ability to deliver training that scales without becoming generic is mission critical. Lead With Product Understanding, Not Policy Memorization Training often begins with policies.

Training 251
article thumbnail

Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Restaurants Can Use Digital Hosts

Modern Restaurant Management

Depending on what is needed for them to do, their typically programmed to take down booking information and can even connect to a POS or online booking system to input the booking on the spot. Access to the POS/online booking system if necessary.

article thumbnail

From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems. " Additionally, businesses could offer greater flexibility for cancellations, tailor policies based on the type of booking or customer, and provide staff training to ensure consistent communication.

Book 385
article thumbnail

Best Practices for Holiday Security in Restaurants and Bars

Goliath Consulting

Keep your POS systems encrypted and updated, install robust firewalls and anti-malware software, and regularly patch vulnerabilities. Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing.

Bar 195
article thumbnail

How POS Systems Enable Menu Personalization

Lavu

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction.

POS 78
article thumbnail

Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.