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From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?
Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.
While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. “We believe there’s strength in numbers,” White said. ” Tastewise Data.
Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobileordering pays off.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.
Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.
With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.
Featuring a palette of white adobe and rustic colors, longtime guests will immediately recognize the difference with warm colors balanced with colorful Mexican features. On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system.
In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. ” HungryPanda’s online ordering platform provides a tailored user experience to overseas Chinese users to help them overcome cultural and language barriers. . and Maria Washington).
Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Digital kitchen display systems could make paper tickets obsolete. Instead, they show orders on a screen and can even help manage how meals are coursed out.
A marketing plan focuses your efforts and helps you avoid wasting time and money doing things that aren’t moving your business towards your goals. A year later, all marketing activities began to be mobile optimized. Can the visitor fill in your contact forms or make a purchase from their mobile device?
This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. White Castle Flips for Flippy.
" Cheetah offers transparent pricing to consumers, independent restaurants and small businesses with next-day, contactless delivery for orders placed through its mobile application. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.
A recent study of restaurant brands achieving consistent positive traffic growth revealed these companies get much better guest sentiment scores based on their service according to White Box Social Intelligence™ They are also better at retaining their employees, particularly at the management level.
Restaurants these days rely more heavily on single-use utensils, and not just for to-go orders. Whether you run a restaurant with patio dining, a full-service concept focusing on carryout and delivery, or a sustainability-minded mobile eatery, switching to these products can lessen the plastic waste generated by single-use utensils.
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