Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. Use data to identify popular menu items and promote them during the Super Bowl to drivesales. Create a loyalty program that rewards customers for repeat visits during the Super Bowl.

Loyalty Program 184

Loyalty Program Social Media Email Marketing Online Ordering 184

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There are all kinds of loyalty programs.

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Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image.

Loyalty Program 201

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully.

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2024 Technology Menu Mobile Ordering 52

Open for Business

AUGUST 4, 2023

Next gen loyalty programs are a smart, effective way for restaurants to stand out and build a stronger connection with guests. These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. The average person belongs to more than 14 loyalty programs.

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2023 Loyalty Program Customer Experience Customer Service 78

Modern Restaurant Management

OCTOBER 11, 2021

The system can also help to streamline front- and back-of-house processes to increase employee workflow and production efficiency, as well as customer capacity requirements, allowing outdoor orders to be handled quicker and with better service. Customized and Tailored Promotions. Customized and Tailored Promotions.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Loyalty Programs: Nurturing Long-Term Relationships Loyalty programs are not a new concept, but with digital technology, they have evolved into sophisticated systems that can track customer preferences and dining habits and reward them in personalized ways.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. A mobile POS that you can take tableside to capture customer orders. .

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Specials 2021 Merchandise Mobile Ordering 111

Focus POS

DECEMBER 22, 2021

Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience.

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level.

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Loyalty Program Marketing Social Media Mobile Ordering 284

Goliath Consulting

SEPTEMBER 7, 2023

Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials. Mobile Optimization: The Pocket Sommelier With mobile searches surpassing desktop, it’s essential to: Streamline the booking process.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Future Food

SEPTEMBER 6, 2023

This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years. Shopping centres driving initiatives and experiences in order to adapt to the changing consumer landscape.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years. Shopping centres driving initiatives and experiences in order to adapt to the changing consumer landscape.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. In this case, users can place their orders through SMS or Whatsapp. Yes, certainly.

Online Ordering 145

Online Ordering Food Mobile Ordering Loyalty Program 145

The Rail

NOVEMBER 10, 2023

Twitter Ads: Best for timely promotions like lunch specials or happy hour deals , given the platform's real-time nature. Clear Calls to Action (CTA): Whether it's "Book Now", "Order Online", or "View Menu", ensure the viewer knows the next steps. Ensure your ads are mobile-friendly and lead to a mobile-optimized website.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

Modern Restaurant Management

JUNE 24, 2021

Can they view your menu online? Can they read about weekly specials or see photos of your most popular dishes? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Can customers find you?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Lavu

OCTOBER 13, 2023

Streamline ordering processes: Implement efficient ordering systems, such as tablet-based or mobile ordering, which allow customers to place their orders directly with the kitchen or bar staff without relying on a server. casual dining vs. fine dining).

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin. Promote Better Transparency .

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Indoor Media

NOVEMBER 4, 2021

Instead, focusing on specials and promotions is best during slow periods to promote your takeout items. For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

Modern Restaurant Management

APRIL 19, 2023

Within the past year, mobile carriers have implemented new rules for local business texting with 10DLC, short for 10-digit long codes, that are used to send business texts. Showing the full domain gives the link more credibility and allows for the mobile operators to align the link to the sender if something were to become problematic.

Loyalty Program 179

Loyalty Program Mobile Ordering Customer Service Small Business 179

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Post your menu on a website page.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. Some restaurants were able to implement omnichannel strategies to stand out from the crowd.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physical menus or lengthy interactions with waitstaff.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

The Restaurant Times

JULY 31, 2020

Optimize Your Online Ordering System. In a cloud kitchen business, most of the orders received are via the website/mobile app. Therefore, it’s essential to formulate strategies to increase your average order value on these channels. Incentive Programs. to generate repeat business and make better sales. .

Loyalty Program 95

Loyalty Program Marketing Mobile Ordering Online Ordering 95

7 Shifts

JULY 16, 2021

Create a Menu. Mobile Coffee Shops (Carts and Trucks). This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program?

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License Hiring Equipment Point of Sale 459

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Menu Management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

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Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics.

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POS Cash Management Mobile Ordering Loyalty Program 98

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. We look forward to being a part of White Castle’s next 100 years.”

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164