Modern Restaurant Management

MAY 1, 2020

The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Black Box Intelligence

JUNE 14, 2023

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. Unfortunately, the answer is not that clear-cut.

Webinar 98

Webinar Employee Relations Point of Sale Customer Service 98

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Their perfect scenario is that the store manager acts as the main point of contact for new hires. Team management is a top concern for restaurants these days. Good people know good people.

Hiring 195

Hiring Training Management Management 195

Perfect Daily Grind

NOVEMBER 4, 2022

National Coffee Association to host webinar on new Generational Report. Here are this week’s stories. Mon, 31 Oct. UKHospitality survey finds more than a third of UK hospitality businesses at risk of closure due to rising costs. Go Get Em Tiger launches new weekly beverage subscription. cents/lb) for Fair Average Quality (FAQ) robusta coffee.

2023 167

2023 Hospitality 2022 Food Supply 167

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. b3lineicon|b3icon-medal|? b3lineicon|b3icon-wallet|? b3lineicon|b3icon-wallet|?|Wallet.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Perfect Daily Grind

APRIL 29, 2022

Coca-Cola reports 27% increase in coffee category sales in 2022 first quarter. Sales growth is attributed to the expansion of Costa Coffee outlets across several markets. To certify as a B Corp, businesses must score over 80 points in five categories, including Governance and Environment. Dalla Corte debuts in US market.

2022 173

2022 Point of Sale 2021 Café 173

Perfect Daily Grind

APRIL 22, 2022

and 90 points for its natural and washed arabicas, respectively. and 90 points for its natural and washed arabicas, respectively. points for its natural arabica. Here are this week’s stories. Mon, 18 Apr. PRF Colombia announces new Host Sponsor. The living income benchmark project will be implemented throughout 2022.

Airlines 147

Airlines 2022 Certification Webinar 147

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 24, 2021

Ensuring the right staffing levels is critical to driving sales and retaining the employees you do have. Many workers who weathered the rapid increase in take-out and third-party delivery orders are reaching a breaking point. After the devastation of the pandemic, the restaurant industry should be making a comeback.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Bingage

JANUARY 15, 2020

The point of understanding is, becoming a restaurateur involves uncountable responsibilities to perform. Attend seminars, webinars, meet people who are already working in the industry have a healthy conversation with them, follow their strategies, if required join classes with your staff for training purposes.

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 98

Recruiting 2021 Management Management 98

Qu

APRIL 12, 2024

Just looking at point solutions for AI to get a checkmark from your Board would be detrimental in the long run without ensuring that your current stack has the right foundation to build for the future. It’s no surprise that Artificial Intelligence (AI) is top of mind for businesses globally.

Point of Sale 52

Point of Sale Webinar Technology Food Order 52

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. However, the most important thing is to engage with the right franchisees. The tips and examples in this guide will help you to find the right business partners and increase franchisee retention. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JUNE 16, 2020

She saw double digit percentage sales increases in March, April and May. These included Matt Chang, who owns and operates the L&L location in Point Loma, Calif., ” L&L convened an emergency meeting with leadership, tackling four major issues: safety, marketing, expedited communication and financial assistance.

Franchise 367

Franchise Franchising Leadership Food Safety 367

Restaurant Business

JUNE 20, 2025

Among the most eye-popping data points from the report: 72% of consumers now see convenience stores as a “real alternative” to quick-service restaurants, up from 56% last year and 45% in 2022. It has already opened nine locations this year, with 11 more in the pipeline. Its eyeing a goal of 25% to 30% unit growth each year.

Leadership 165

Leadership Point of Sale 2025 Magazine 165