Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

ChowNow

OCTOBER 19, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

The Rail

MARCH 14, 2023

QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

ChowNow

OCTOBER 18, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. The truth is ghost kitchens are alive and well. Interestingly, in the article, “ghost kitchens” is enclosed in quotation marks, meaning that the term was new at the time. Market data, however, tells a different story.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JUNE 29, 2020

Nearly three in four said health and safety was by far the biggest factor that might influence their decision to dine out in the coming months. Dine-in mobile ordering. Waving down a server for another drink or side order may be part of the old dine-in experience, but it is hardly a tradition that diners want to continue.

Kitchen Safety 219

Kitchen Safety Customer Experience Website Management Mobile Ordering 219

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Right from the kitchen to the front-of-house operations, restaurant operators must strictly follow the guidelines set by the government and institute safety practices to ensure a safe and hygienic dining environment for their customers. .

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. That being said, if attention is truly the new currency, then first impressions are also more important than ever.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Modern Restaurant Management

DECEMBER 28, 2020

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186

Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. Due to the virus scare, physical distancing is here to stay, and restaurant operators must take adequate measures to ensure the safety of customers and staff.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

The Restaurant Times

JULY 5, 2020

As customer safety and staff well-being become top concerns for restauranteurs, we will discuss some proven ways to help your restaurant instill trust among the customers and ensure a safe reopening. Diners will expect the reassurance that foodservice operators are actively following safety guidelines for both their guests and staff.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Modern Restaurant Management

AUGUST 25, 2020

Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Giving consumers control through their own mobile devices will be vital to success. Energy impact can be minimized with the use of energy recovery devices.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. This will lead to training on apps that reaches “Zoomers” where they live, on their phones, to quickly train new concepts for fast onboarding.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips.

2023 78

2023 Management Management Tip Distribution 78

Focus POS

MARCH 24, 2021

5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. Staffing issues like these are why restaurants need to leverage contactless mobile pay-at-table solutions that will allow them to operate with only table runners and kitchen staff. Streamline Restaurant Management. Expedite Transactions.

Mobile Ordering 88

Mobile Ordering POS Kitchen Safety Customer Service 88

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Hot Schedules

APRIL 24, 2020

We’ve seen examples of great communications on social media and HotSchedules messaging and training tools. The Krystal team committed to sending recurring company-wide messages in order to share operational changes, wellness checks, and even highlighting team members who have given back to the communities they serve by donating food.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Modern Restaurant Management

MARCH 16, 2020

” Details of the support package include a waiving of delivery fees on all Uber Eats orders from independent restaurants across US & Canada, and dedicated marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app. Sign up here.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4). .

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

JANUARY 29, 2021

Since the pandemic hit, most discussion has been around customer-facing tech like ghost kitchens, digital-only restaurants, and other no-touch processes. For example, I see industry trends moving toward: A more active and robust food safety culture. But what about behind the scenes? An increase in self-assessments at locations.

Audits 159

Audits Food Safety Kitchen Safety Coaching 159

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

The Restaurant Times

MAY 29, 2021

A cloud kitchen, also known as a ghost kitchen, virtual restaurant, or dark kitchen, is a delivery-only restaurant format that doesn’t offer dine-in service. Setting up a cloud kitchen business is significantly cheaper as compared to a traditional restaurant. . Advantages of the Cloud Kitchen Model.

2021 52

2021 Kitchen Safety Mobile Ordering Online Ordering 52

Lavu

DECEMBER 6, 2019

Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Your business really needs to be up to date on the latest in online ordering and delivery. Gone are the days of handwritten food orders. What’s new in kitchen technology?

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

JULY 7, 2020

The National Restaurant Association and ServSafe launched the nationwide ServSafe Dining Commitment, part of a multi-faceted program to showcase restaurants that have demonstrated their ongoing commitment to the health and safety of their employees and guests. Certificates of completion are required. Its new Business Dining 2.0

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp. As a result, 75 percent of restaurant operators now consider off-premise dining to be their best growth opportunity.1.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

OCTOBER 8, 2020

Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. With Flippy ROAR, production speeds increase and social distancing concerns in the kitchen are quickly addressed.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance. ” Drive Kindness.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

The Restaurant Times

MAY 9, 2020

In the ghost kitchen business, having a well-equipped kitchen space is of the utmost importance. The cloud kitchen model has grown by leaps and bounds with constant improvisations and technological innovations, strengthening the functionalities of the business. Kitchen As A Service aka Shared Kitchen Space: A Brief Description.

Kitchen Safety 89

Kitchen Safety Mobile Ordering License Front of House 89

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52