7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Hot Schedules

SEPTEMBER 8, 2021

With a reduced labor pool to choose from, hiring operators have found themselves in stiff competition with rivals for recruits — which has often resulted in raising wages or adding additional benefits and perks that ultimately cut into the bottom line. Inventory Management. Workforce Management. Featured Posts.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #20: Make customer service training a top priority.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Staff Management. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

Modern Restaurant Management

JANUARY 10, 2022

Back-of-house technology, for those who had it in place, has been helping restaurants manage disruptions in their supply chain, implementing new sanitation protocols, training and onboarding new employees, and making better use of their labor. This includes things like clocking enforcement, which is managed by the back-of-house.

Back of House 208

Back of House 2022 BOH Front of House 208

Modern Restaurant Management

MARCH 28, 2022

Managing your various technologies should not feel like an unmanageable juggling act, but it can when you’re not sure where to look or what system to trust. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees.

2022 212

2022 FOH BOH Recruiting 212

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. Five Bonus Tips for Managing Multi-Location Labor Cost Percentage Larger restaurant groups have additional routes to a more manageable labor cost percentage.

Management 253

Management Management Employee Relations Restaurant Law 253

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies.

Management 60

Management Management Front of House Back of House 60

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

DECEMBER 29, 2023

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. As we step into 2024, my prediction is that the spotlight will fall squarely on retaining top talent, focusing on recruitment, onboarding and ongoing training.

2024 123

2024 2040 2023 2013 123

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. Preferably, they have managed a team before.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Lavu

SEPTEMBER 29, 2023

Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. Investing in employee development and training programs is another way to attract and retain top talent. Ensure that your recruitment and selection processes are efficient and thorough.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

The Restaurant Times

JUNE 30, 2021

A manager is responsible for the general administration of the staff and the smooth functioning of any organization. A restaurant manager, however, has multifaceted responsibilities. In addition to managing internal operations, he is also the interface between customers and the staff. Managing Finance .

Operations 52

Operations Management Management Front of House 52

Culinary Digital

MARCH 20, 2024

It offers a variety of advantages that significantly contribute to the success of streamlined onboarding: Simplified Training A limited menu serves as a cornerstone of efficiency in the onboarding process for fresh additions to the team, be they kitchen staff or servers.

Seasonal Menu 52

Seasonal Menu Customer Service Customer Experience Training 52

Sling

MARCH 6, 2020

Most businesses have some type of human resource management plan — even if it’s just a rudimentary process for hiring and onboarding. But the businesses that want to succeed incorporate strategic human resource management into their workflows. What Is Strategic Human Resource Management? 1) Understand Your Business Goals.

Management 78

Management Management Hiring Communication 78

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. BOH Manager: The BOH manager is in charge of recruiting, training, and supervising staff, so they must be familiar with the standards for each position.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Managers are seeking out technology that reduces staff participation in “non-value activities” so staff can focus more seamlessly on the guest experience and truly provide their unique brand of hospitality.

2023 123

2023 2024 Insurance Employee Relations 123

Restaurant365

MAY 16, 2022

Many lack the brand power, the funds, and the resources necessary to recruit the seasonal help needed during these busy months. Below are tips to improve your hiring efforts to recruit the best seasonal employees. The sooner you begin the recruitment process, the better your chances in finding quality candidates. Start Early.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Restaurant365

MAY 10, 2022

Some operators might worry that hiring too quickly can lead to hasty decisions and choosing the wrong candidates but recruiting faster does not mean that you ignore your standards. Quickly responding to each candidate and application is a key part of a successful recruiting strategy. . It’s important that you hire the right employees.

Recruiting 78

Recruiting Hiring Reference Email Marketing 78

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

SEPTEMBER 17, 2021

For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles. Maybe an employee can be responsible for completing scheduling or inventory or placing a chemical order or cheese order. Rather, you are teaching them how to manage aspects of the business.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

JUNE 15, 2021

You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. To calculate your CoGS totaled during a given period, you can use the following formula: CoGS = Beginning Inventory + Additional Purchases Made During the Period – Ending Inventory.

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

APRIL 26, 2022

Turnover costs include the recruitment process, such as placing ads for job listings, as well as the hiring process, like a manager’s time to review applications, coordinate with candidates, and conduct interviews. Encourage restaurant management as a career choice. Focus on training and development.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Accurate and timely inventory control can boost restaurant profits by 24% annually.

2023 52

2023 Operations Management Management 52

Restaurant365

FEBRUARY 11, 2021

Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. Recruiting is proactively trying to find team members who are a good fit for your restaurant business. Here are the top-level concepts of recruiting to start considering.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Cheetah

JUNE 25, 2021

Programs like Cheetah Just in Time (JIT) offer a ready-to-serve inventory of high-quality fresh-cut items, saving businesses hundreds of hours in prep time and labor costs. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication. Cross train your existing staff.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. The responsibilities can start off on the simpler end, like overseeing inventory counts or waste logs, and increase in complexity toward purchasing or budgeting.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

JUNE 5, 2020

Unfortunately, many managers neglect this vital practice for other, easier tasks because they don’t understand what this type of planning requires. Other times, managers may not understand how pivotal human resource planning is to their long-term corporate strategy and the ultimate success of their business. Recruitment.

Definition 88

Definition Employee Relations Communication Recruiting 88

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Restaurant365

JUNE 4, 2021

Many restaurant management systems or Point of Sale (POS) systems now have the tools and features you need to implement rewards. Upselling requires you to train your servers. Your store-level managers need to constantly make new decisions, whether about scheduling or placing new purchasing orders.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. According to the National Restaurant Association, the average cost of restaurant turnover in 2021 was $1,869 per hourly employee, $8,119 per manager and $14,689 per general manager. Train your managers to hire the right employees.

Hiring 78

Hiring Cash Management Insurance Communication 78

Restaurant365

DECEMBER 17, 2019

However, the biggest factor in controlling food costs is improving your inventory management. An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Technology Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120