Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

OCTOBER 20, 2023

Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers. Using this data to inform marketing efforts brought significant success. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

7 Shifts

AUGUST 12, 2021

As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly. Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. Practical Website Design.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

7 Shifts

AUGUST 18, 2021

Keys to customer service success Technology For an Excellent Customer Experience. The same goes for food preparation– if there's a delay in the kitchen, keep your guests informed! See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Providing Accurate Online Information. Table of Contents.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Restaurant365

SEPTEMBER 27, 2021

A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. This article was published in Hospitality Technology. How can hospitality technology help address today’s restaurant hiring challenges? Leverage hiring technology for managers.

Hiring 78

Hiring Technology Recruiting Website Management 78

Modern Restaurant Management

OCTOBER 25, 2022

A QR code is really just a different way to distribute a website address. Similar to a traditional phishing scam, in a QR code, a fraudster will trick victims into believing a specially crafted QR code will lead them to a legitimate website or app, but instead it leads them to a site or app that they control.

Online Ordering 189

Online Ordering Website Management Social Media Mobile Ordering 189

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. Help your guests ease through your food truck experience with fast card technology.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Restaurant365

JUNE 17, 2022

Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. This information helps in adjusting services to offer better customer experiences. This information is helpful in: .

Technology 78

Technology Marketing Loyalty Program Social Media 78

7 Shifts

OCTOBER 21, 2021

You're constantly required to think on your feet, making quick and informed Decisions to keep your business running smoothly. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Scheduling Tools and Technology. ????‍??

Management 195

Management Management Website Management Social Media 195

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Looking Ahead to the Future.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

MAY 15, 2023

Create or enhance your website and make sure you offer an “order online” option that is easy to find. With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want! Write a Marketing Plan.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Chowly

FEBRUARY 23, 2024

Additionally, 47% foresee increased reliance on technology to address labor challenges, while 45% acknowledge the need for more employees to meet rising customer demands. Technology plays a key role, with 76% acknowledging its impact on gaining a competitive edge. Learn about Digital Marketing that's done-for-you.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. A free, online QR code generator encodes information into a QR code. This information can vary from menus to external links for reservation bookings.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Future Food

JANUARY 30, 2020

Great Service in an Era of Labour Costs & Technology. Attica Restaurant (Image via Institute of Managers and Leaders). At the other end of the scale is McDonald’s which has revamped its ordering process to be much more reliant on technology and contact-less interactions. Customer Service at Mcdonalds (Image via Bustle).

Technology 107

Technology Front of House Customer Service Back of House 107

Restaurant365

MARCH 4, 2022

This article was written by Katie Fairchild, Senior Vice President of Marketing at Restaurant365 and featured in Hospitality Technology. Don’t leave it to chance that search engines will automatically return your website when a search is conducted. Use localized keywords in the content on your website pages. Solicit reviews.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

Modern Restaurant Management

AUGUST 9, 2021

On the basic side of the spectrum, in some restaurants’ systems, the scanned QR code opens the restaurants website to display the menu. Negotiate with technology provider. Invest in information security to ensure that all customer data are adequately protected from hackers and bad actors.

Restaurant Law 212

Restaurant Law Point of Sale Website Management Technology 212

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Now, thanks to technological advancements restaurants can easily launch their own digital loyalty program. A good tip is to condense this information in an employee handbook.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. Technology for Successful Restaurant Management. Keeping a restaurant successful heavily relies on restaurant management’s effectiveness. Keeping a restaurant successful heavily relies on restaurant management’s effectiveness. Beat the Odds. Online ordering.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

SEPTEMBER 1, 2023

Regularly send “bite sized chunks” of information to employees’ smartphones to reinforce key information. Rely on technology. Additionally, tech solutions can provide a comprehensive view of your enterprise, offering key data and insights that allow you to make more informed decisions to elevate safety.

Food Safety 155

Food Safety Food Food Supply Training 155

Modern Restaurant Management

DECEMBER 6, 2021

We’ve come up with several tips that can help save your business money while improving it at the same time: Use technology to reduce labor costs : Through online management systems, waitlist kiosks, and QR codes that lead to your menu or website. Technology can optimize table utilization as well.

Loyalty Program 197

Loyalty Program Insurance Website Management Customer Experience 197

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Harbor Touch

AUGUST 1, 2019

In this day and age, it doesn’t matter what industry you’re in; there’s always available technology to streamline and make your processes efficient. Indeed, technology has continuously been changing the landscape in which we operate our businesses. The Ability to Manage On-The-Go. The restaurant industry is no stranger to this.

Technology 60

Technology Operations Point of Sale Website Management 60

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Your marketing plan is a central place that outlines and informs your marketing strategy. Restaurant owners and operators wear a lot of hats. You need a marketing plan.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. The types of information that these listings will have include previous purchases and sales, square footage, zoning information, and information about the building itself such as year built.

License 444

License Equipment Certification Information 444

Goliath Consulting

MAY 24, 2022

Technological advances have been rapidly transforming in the past few years. However, the problem with the rapid technological advances is that people haven’t been able to catch up to the most recent updates. Most workers now have only been around technology all of their lives. Types of digital training platforms.

Training 88

Training Website Management Food Safety Technology 88

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Understanding AI: Unleashing the Power of Technology At its core, AI involves the development of computer systems capable of performing tasks that traditionally required human intelligence.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Modern Restaurant Management

DECEMBER 20, 2021

POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. Restaurants have discovered that they don’t need big, bulky, multi-page websites. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

SEPTEMBER 8, 2023

Brands should develop open and clear communication channels to ensure food safety information is effectively disseminated to all employees. By leveraging AI technologies and other digital tools, food businesses can strengthen their food safety practices and improve overall operational efficiency.

Food Safety 208

Food Safety Allergens Food Audits 208

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. This allows for better planning and faster turnover.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Marketing4Restaurants

MAY 20, 2021

There are just so many things you can do to spread the word about your restaurant and Martec (marketing technology) is essential in doing this. These days, technology helps a lot in how businesses simplify business operations. Content Management System. It has a dashboard that shows your website’s traffic.

Technology 52

Technology Email Marketing Marketing SEO 52