Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Restaurant365

APRIL 9, 2020

Your online presence is a key component of a successful marketing effort for your restaurant business. Local Search Engine Optimization (SEO) is optimizing your local restaurant website to rank highly on Google pages for the keywords that local area users will search about your city or state (like “best pizza Chicago”).

Marketing 88

Marketing Social Media SEO Email Marketing 88

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Times

JANUARY 14, 2022

Ghost kitchens are easier to open and manage, but they are not without their challenges. Your cuisines will influence the design and layout of your ghost kitchen. It’s crucial to build a solid online presence on websites, delivery platforms, review sites, and social media. Choose The Best Location.

Email Marketing 52

Email Marketing Online Ordering Social Media 2030 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Even a small vegetable vendor can take orders via some kind of online ordering platform. Spreadsheets Begone!

2021 52

2021 Email Marketing Front of House Cash Management 52

Sling

FEBRUARY 5, 2021

In this article, the workforce management experts at Sling discuss some of the best employee appreciation ideas you can use to show your team you care. Whether you manage a team face-to-face or online through the internet, productivity is the issue of the day (not to mention being one of the keys to your team’s success).

Cash Management 78

Cash Management Communication Website Management Hiring 78

Social Hospitality

JULY 5, 2019

Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Put an “Order now!” ” button that redirects people to your online ordering website, for example. Test Loyalty Programs. Build Your Online Presence.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. However, there is still a 2.6%

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. percent demand decline. percent demand decline.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Build a Website and Optimize it. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” One great thing about the online delivery market is that it produces massive amounts of data.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

MBB Hospitality

NOVEMBER 28, 2023

In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart. These narratives build customer loyalty and can be the defining factor that keeps your tables filled.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. In total, approximately 14,580 lbs.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. Yelp Economic Average.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

OCTOBER 8, 2020

. "Intel® RealSense™ technology is used to develop products that enrich people's lives by enabling machines and devices to perceive the world in 3D,” said Joel Hagberg, head of product management and marketing, Intel® RealSense™ Group.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

The Restaurant Times

SEPTEMBER 30, 2021

Paid advertising is an online advertising model where advertisers bid to participate in real-time auctions in order to show their ads on a specific platform. . The advertiser, here a restaurant, is paid each time a user clicks on one of their web adverts, creating more engagement with the website.

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Online Restaurants Advertising Ideas. Plus, bags can be a great way to promote your menu to those who just ordered. Online Restaurants Advertising Ideas. Table of Content.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. ” Small Relief For Management Retention, But Staffing Still Concerning. Challenging Q3. Looking Ahead.

2019 84

2019 Point of Sale Small Business Consumer Goods 84