Remove Guest Recovery Remove Reservations Remove Seating Remove Social Media
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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Nearly three-quarters (71 percent) of all reservations were made on mobile.

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MRM Franchise Feed: Church’s Goes Hybrid and Curry Up Incentives Now

Modern Restaurant Management

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. The model recognizes the importance of in-person interactions, while continuing to practice social distancing guidelines.

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How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Safety and Trust. Anticipation.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level.

2020 189
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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

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MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Social-distancing services are here to stay. Consumer Interest in Restaurants is Shifting Quickly.

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Uber Eats Up Postmates and PPP Loan Data

Modern Restaurant Management

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” Shared responsibility – hand hygiene, social distancing, staying home when sick, showing kindness. Seated at Home. Seated expanded its offerings with Seated at Home.