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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.

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Download: Top 7 Features to Look for in a Cloud POS System for Hospitality

Squirrel Systems

Whether you run a restaurant, café, bar, or hotel, a modern, cloud-based POS can streamline operations, improve guest experiences, and support long-term growth. Mobile Ordering and Tableside Service Guests today expect fast, flexible service. Look for: Real-time table status updates Integration with reservations 4.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. The report explores the forces shaping guest loyalty in 2025. While loyalty check size growth is promising, it's important to understand what this number means.

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Revenue Management for Hospitality and Tourism: A Beginner’s Guide 

Paper Chase Accountancy

In a post-COVID world, where travel patterns have become more unpredictable and consumer confidence can fluctuate, agile revenue management in hospitality is essential for recovery and sustained growth. A higher ADR generally indicates stronger pricing power and the ability to attract higher-paying guests. Booking.com, Expedia).

Tourism 93
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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490
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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 474
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MRM Franchise Feed: TCBY at 40 and, Mr. Potato Spread to Franchise

Modern Restaurant Management

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 431