Twenty Years of Change: How Hospitality Tech Evolved and What’s Next
Modern Restaurant Management
MAY 19, 2025
POS terminals were clunky, fixed to the counter, and limited to basic transactions. Front-of-house teams juggled high guest expectations with paper logs, manual reports, and legacy systems that weren’t built to keep up with the pace of service. Kitchens ran on handwritten tickets and verbal handoffs. Real-time insights?
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