ChowNow

MARCH 14, 2025

On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. He visits your restaurant’s app and orders his favorite dish on the menu. Then they are guided to scan a QR code to access the menu. If you fit into any of these categories and you’re wondering why restaurant technology is a worthwhile investment, then keep reading. Contactless Technology.

Technology 508

Technology Front of House Back of House Point of Sale 508

Goliath Consulting

OCTOBER 16, 2024

Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. It processes orders and payments while tracking sales data. These ensure that the kitchen is always well-prepared.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

ChowNow

FEBRUARY 28, 2025

Managing multiple third-party delivery platforms can feel like running several businesses at once. Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. This setup forces staff to constantly switch between devices, increasing the risk of missing an order or making mistakes.

Delivery 195

Delivery Online Ordering Customer Service POS 195

ChowNow

APRIL 11, 2025

Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job? That means fewer errors, faster service, and no more wasted steps running back and forth to a POS terminal. Lets break down what to look for in a restaurant tablet.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

ChowNow

FEBRUARY 28, 2025

Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

ChowNow

FEBRUARY 13, 2025

For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod. We then recommend the best companies in each sector so you find the right solutions for your business.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

NOVEMBER 1, 2021

Pandemic pressure: After more than a year of working in an environment fraught with uncertainty and panic, front-of-house staff got fed up with the lack of employee rewards, high risks, long hours, and low pay. In the best of times, restaurants have operated on thin margins to offer competitive menu pricing.

Front of House 520

Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Others tend to emphasize their cheaper menu options. A quick look at your POS data will identify the top three selling items on your menu.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

AUGUST 26, 2024

They must choose whether to use third-party online ordering platforms or handle delivery in-house. In-House vs. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. As the huge market keeps growing, expected to hit $1.8

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

ChowNow

MARCH 20, 2025

Every restaurant faces operational challengeseven with a great menu and a talented team, bottlenecks can slow service, frustrate customers, and cut into profits. Which menu items are actually profitable? A single missteplike a delayed order or a system glitchcan throw off an entire shift. But it doesnt have to be this way.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. Front-of-House AI Applications One of the best things about AI is that while it helps your staff, its also giving your customers a better experience.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. Internet of Things (IoT) technology. Is Your Refrigerator Running?

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. It also allows you to see you’re about to sell out of a popular dish so you can quickly change up the menu.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. Lets explore each feature in detail.

Allergens 78

Allergens POS Kitchen Safety Management 78

Modern Restaurant Management

OCTOBER 1, 2024

Digital platforms can help time-strapped operators address their historically difficult questions by minimizing operational complexity, giving their crews more time to assist guests, and providing staff with the freedom to accomplish more in both the front and back of the house. ” Mix more drinks or turn more tables?

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. Easing Customer and Employee Friction.

Mobile Ordering 492

Mobile Ordering Online Ordering Front of House Customer Experience 492

Modern Restaurant Management

APRIL 17, 2023

Order mobile app features a list of rooms and tables, orders, items, and modifiers of both the main and quick menu, search through the item list by name, follow up the order status and send them to the kitchen. It represents a compact mobile terminal for quick order taking.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Lavu

APRIL 25, 2025

POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are. Technology continues to transform restaurant operations.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

SpotOn

JANUARY 14, 2025

Thanks to accessible reporting from Soup’d Up’s quick service restaurant POS , Gordon knows what’s popular and lets those numbers steer her daily menu. Moving more product means more sales, and by optimizing her menu Gordon has increased daily sales by up to 35%.  ” Renee Gordon is no historian.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

7 Shifts

MARCH 20, 2020

Re-engineering Your Menu You’ve put a lot of thought into your menu, but now’s a time to streamline it even more to keep your kitchen efficient and to cut back on waste. Your best sellers should be front and center, with a timely emphasis on comfort food. As of this article’s publication, more than 20 U.S.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Lavu

MAY 5, 2025

Restaurant owners are rethinking the way they run daily operationsand many are switching to Lavu POS to stay ahead. Lavu offers a cloud-based POS designed specifically for restaurants, helping streamline everything from front-of-house orders to back-of-house reporting.

POS 78

POS Operations Mobile Ordering Cash Management 78

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. If your restaurants operations feel slower, less efficient, or prone to errors, your outdated POS system might be the culprit.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Lavu

MAY 2, 2025

Effective communication between front-of-house and kitchen staff is essential for smooth restaurant operations. POS systems improve kitchen staff communication by streamlining order processing and enhancing real-time information sharing. Read on to learn how to implement and optimize a POS system for your kitchen.

Communication 78

Communication POS Front of House Back of House 78

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. So, what did we find? A desire for better pay is the No.

Management 476

Management Management Coaching Front of House 476

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. How to stop 86ing menu items.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

JUNE 2, 2021

We can now gather operational data in terms of what is sold–like we would with POS transactions–but also experiential data in terms of why they are sold. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. But not in the way you might think. The Shift to Co-Pilot Mode.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Lavu

MAY 30, 2025

There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively. Restaurant POS systems can be utilized to track and analyze table turnover data. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

MAY 2, 2025

With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. From labeling allergens to alerting staff in real time, modern POS systems can help restaurants reduce risk, avoid legal issues, and build trust with guests.

Allergens 78

Allergens POS Management Management 78