Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Starbucks’ latest gambit to improve operations? By Heather Lalley on Jun. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025.

Operations

Modern Restaurant Management

JULY 10, 2025

Restaurant expansion is an exciting milestone, but it brings a hidden risk: as you grow, your team culture and operational standards can get lost in translation. Before diving into handbooks and standard operating procedures (SOPs), use training to build excitement and knowledge around what makes your food or service stand out.

Training

Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. Wetherill took on about 50% ownership and they launched JBR Franchise Co., to franchise the bagel brand. I made a bagel for my wife, because she asked me to,” he said. She’s on time.

Fast Casual

Restaurant Business

JULY 21, 2025

Fitzpatrick is taking over for Carrie Walsh, who has operated as interim chief executive since the retirement of John Chidsey in December. The private-equity firm owns a controlling stake in Fitzpatrick’s former company Driven Brands, which owns auto repair franchises like Maaco, Meineke and other brands. system sales declined 3.8%

Loyalty Program

Restaurant Business

JUNE 6, 2025

Operators can capitalize on the trend by adding more nonalcoholic drinks to their menus, offering zebra-striping promos across dayparts and creating flights of both boozy and booze-free drinks.

Fast Casual

Restaurant Business

AUGUST 5, 2025

The company on Tuesday said Joseph Christina, the Broomfield, Colorado-based chain’s current president and chief operating officer, has been promoted to president and CEO, effective Aug. On behalf of the entire board, I want to thank Drew for his steady leadership and service,” said Jeff Jones, board chair. increase in traffic.

Leadership

Restaurant Business

JUNE 11, 2025

The restaurants tend to be community hubs, “a part of life” in the cities and towns where they operate, O’Reilly said. At Huddle House, development is also picking up, with 50 franchise agreements in the pipeline, including the largest deal in the brand’s history that will bring 20 locations to the Houston area.

Fast Casual

Modern Restaurant Management

OCTOBER 10, 2024

What can operators do to address this problem? Investing in employee education can yield substantial returns for QSR owners and operators. In response, the company developed a new initiative aligned with its corporate culture and offering technical flexibility to accommodate individual franchises.

Education

Restaurant Business

JULY 28, 2025

Shipley operates 375 locations in more than 14 states. Franchised brands have been popular targets for investors that prefer their lack of capital spending and cash flow that is less susceptible to recessionary downturns like those of company-run operations. Terms of the deal were not disclosed.

Leadership

Restaurant Business

JUNE 17, 2025

All are company owned and there are no plans to franchise. Premium Financing Krispy Kreme reminds us that doughnuts are a tough business The Bottom Line: The chain’s sudden profitability problems and the questions surrounding its McDonald’s partnership show just how difficult it is to operate a doughnut chain at scale.

Fast Casual

Restaurant Business

AUGUST 7, 2025

Now Naya is plotting to fill in the five states where the brand operates: New York, Connecticut, Pennsylvania, New Jersey and Massachusetts. Kfoury hopes to get to 200 units by 2030, and Cava has projected it will reach 1,000 by that point—both without franchising. Naya isn’t the first to grow with a more regionally specific menu.

Fast Casual

Restaurant Business

JULY 29, 2025

Now he's readying the three-unit concept for franchise growth, saying this is how younger diners want to eat.

Menu

Restaurant Business

JULY 21, 2025

There are no immediate plans to franchise, said Christiana Luo, Big Way’s chief brand officer and co-founder. Premium Financing In the Del Taco franchisee bankruptcy, signs of the industry’s distress The Bottom Line: Why did a 22-unit operator of the Mexican chain turn to one of the riskiest pieces of financing?

Fast Casual

Restaurant Business

JUNE 25, 2025

Nikka brings a wealth of experience in finance, strategy and operations that will prove invaluable as we create the blueprint to scale and grow Panera for the future.” Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. and Canada. Sign up here.

Leadership

Restaurant Business

AUGUST 7, 2025

07, 2025 Facebook Twitter LinkedIn Photograph: Kraft Foodservice We recently connected with James Beard Award semifinalist ® Chef Lamar Moore to talk about originality, consistency, and what it really takes to lead a kitchen.

Fast Casual

Restaurant Business

AUGUST 11, 2025

Then Perez added more businesses: He launched a coffee operation, and opened licensed restaurants in airports with brands like Chick-fil-A and Hard Rock Cafe. Perez brought in Luis Fernandez, the former COO of Yum Brand’s operations in Spain and Portugal, as a consultant. He opened a bakery. I love a diner,” said Perez.

Fast Casual

Restaurant Business

JUNE 6, 2025

Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. As Mooyah’s president, he is tasked with leading the chain into its next stage of franchise growth. and Hardee’s.

Fast Casual

Restaurant Business

JUNE 18, 2025

Bubbakoo’s started franchising in 2015, and the chain has grown into 15 states, mostly on the East Coast and Midwest. News acquisitions franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. By Lisa Jennings on Jun.

Fast Casual

Perfect Daily Grind

JUNE 19, 2025

The company reopened full operations at the 115,000 sq ft Jacksonville plant, following a US $65 million upgrade that adds new lines for STōK cold brew and International Delight creamers, as well as a distribution centre to improve supply efficiency across the Southeastern US. The chain aims to double its presence in key markets by 2030.

2025

Gecko Hospitality

AUGUST 5, 2025

The Multifaceted Role of a Quick-Service Restaurant General Manager Being a General Manager in a quick-service restaurant isn’t just a job it’s a gateway to mastering leadership in one of the most challenging environments within the hospitality industry. General Managers face operational challenges daily.

Leadership

Restaurant Business

JUNE 12, 2025

Coco says its bots are faster than human delivery people and cost less for restaurants to use, though it did not say just how much operators can save. Premium Emerging Brands Pepper Lunch carves a niche in the Panda Express-dominated world of Asian fast casual The Japan-born franchise brand has 540 units globally, but only nine in the U.S.

Delivery

Perfect Daily Grind

JUNE 27, 2025

Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. This launch forms part of a master franchise strategy targeting 20 outlets by March 2026. London, UK) Wed, 25 Jun – Tims China boosts sub-franchise footprint. London, UK) Mon, 23 Jun – Black Rifle Coffee names new CFO.

2025

Restaurant Business

JUNE 11, 2025

and Canada, Irving, Texas-based 7-Eleven also operates and franchises Speedway and Stripes stores, as well as Laredo Taco Company and Raise the Roost Chicken and Biscuits restaurants. The c-store chain is also selling any variety of Red Bull for three for $8, for a limited time. With more than 13,000 stores in the U.S.

Fast Casual

Restaurant Business

JULY 25, 2025

Operators can capitalize on this trend by encouraging add-ons and unique beverages to compete with the growing number of specialty coffee and tea concepts. Now he's readying the three-unit concept for franchise growth, saying this is how younger diners want to eat. By Patricia Cobe on Jul.

Mobile Ordering

Restaurant Business

JULY 25, 2025

market Subway names Jonathan Fitzpatrick CEO The late chef Michael Chiarello's estate files lawsuit to prevent alleged hostile takeover of assets by investors Leadership BJ’s Restaurants, Shake Shack, Bonchon and more make executive moves Executive Summary: Here are the latest leadership changes in the restaurant industry.

Leadership

Restaurant Business

JUNE 5, 2025

Bickelhaupt was a guest on the Menu Talk podcast by Restaurant Business last year, and he spoke about his former struggles with sobriety and operating the concept with his wife, who was also sommelier. He previously was arrested in Chicago after reportedly attacking his ex-wife. Members help make our journalism possible.

Fast Casual

Restaurant Business

JULY 29, 2025

Now Sheehan operates Northern Spy, a restaurant in the Boston suburb of Canton, located in a copper rolling mill first opened by Paul Revere. Now he's readying the three-unit concept for franchise growth, saying this is how younger diners want to eat.

Leadership

Restaurant Business

JULY 29, 2025

They cited their restaurants’ experiential atmosphere, high-quality food and operational excellence, and noted that customer satisfaction scores are improving virtually across the board. “I Now he's readying the three-unit concept for franchise growth, saying this is how younger diners want to eat.

Pricing

Restaurant Business

JUNE 5, 2025

His early moves have included simplifying the chain’s menu and operations and upgrading some core items, such as pizza. I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I He has been tapped to lead a revival at BJ’s after a period of sluggish sales.

Leadership

Crunchtime

FEBRUARY 18, 2025

and Canada by 2028, the QSR brand is focused on strategic operational growth. Devin Games, Popeyes Vice President of Operations Services, is a key driver of this expansion initiative who brings deep franchisee experience and a data-driven approach to operational excellence.

Operations

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering

Qu

MARCH 28, 2025

Restaurants are no longer merely adopting technology; they’re driving transformative changes that will redefine customer experiences and operational efficiency across industries. Imagine a world where many of the restaurant operations done manually today can become automated background actions, solving issues before theyre ever noticed.

Fast Casual

Perfect Daily Grind

JUNE 6, 2025

Operating margin slipped to 24.2% Following its 2022 debut at Tbilisi airport, Costa Coffee has opened a new city outlet on Chavchavadze Avenue under a franchise agreement with Azerbaijan’s Sarda Group, signalling a broader push into urban locations. Black Sheep operates 106 UK stores, including 54 in London. to RMB 677.3

2025

Modern Restaurant Management

APRIL 1, 2025

Among the insights: Inflation: Food inflation is a top concern for 52 percent of operators with labor costs ranking a close second. Savvy operators have realized that cross-training team members and leveraging technology reduces labor costs and enhances the overall guest experience — a win-win across the board.” markets.

Pricing

Perfect Daily Grind

JULY 18, 2025

Imports from Ethiopia have notably increased, as the two countries have invested heavily in enhancing trade operational efficiency. Addis Ababa, Ethiopia) Industry news Mon, 14 Jul – REPA’s parent company, Parts Town Unlimited, reorganises executive leadership.

Café

Restaurant Business

JULY 18, 2025

Photo: Shutterstock Red Robin Gourmet Burgers is shrinking its corporate workforce as it prepares to operate fewer of its own restaurants. Englewood, Colorado-based Red Robin currently operates about 400 of its 500 locations and said it intends to remain a largely company-owned system. By Joe Guszkowski on Jul. Sign up here.

Fast Casual

Restaurant Business

JULY 24, 2025

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Operations