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Better foodsafety has never been more in reach, thanks to advancements in traceability standards and technology. FDA’s FoodSafety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve.
Recent outbreaks have highlighted vulnerabilities in foodsafety systems. How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? A brand’s reputation can be irreversibly damaged when the safety of their food is called into question.
There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.
There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining foodsafety is your number one responsibility.
To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services. Employee Safety Practice : Train staff on best practices for handling, storing, and disposing of cooking oil to minimize waste and promote sustainability.
Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. Open flames in the kitchen can lead to fires or burns. Second, in the kitchen, training is a critical component of a safe workplace. And the list goes on.
This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.
By Ellie Gabel, Contributor Safety is crucial in any workplace, but restaurants face a unique mix of concerns. However, they must also ensure the safety of their guests, as foodborne hazards can be dangerous and stem from many areas. Experienced restaurant owners likely already recognize the need for both sides of restaurant safety.
“As the restaurant industry appears to increasingly embraces AI, the journey to full-scale transformation is still a work in progress," said Evert Gruyaert, restaurants and food service industry leader, Deloitte. "Leveraging How does increased implementation of AI in restaurants change staff training? It’s not.
In the fast-paced world of food service, communication is everything. Small Internal Changes, Big Customer Impact When operational tools are simplified, the process of onboarding and training new employees becomes easier. Streamlining training is the key to breaking this cycle.
Summer brings sunshine, longer days, and—if you’re not prepared—hot kitchens that slow down service, impact food quality, and push your staff to the edge. For restaurant and bar owners, getting your kitchen ready for rising temperatures isn’t just about comfort; it’s about performance, foodsafety, and protecting your bottom line.
Keep in mind the distinction between professional cook and those who fall into the kitchen work without real intent. So, here is my attempt at characterizing the professional cook and chef pool of 2030 and beyond. A diverse workforce has been the norm for decades.
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Can you provide an example of how you’ve improved employee performance through training? Hiring the right people can make or break your business.
This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens. The process was ripe with safety risks for employees and liabilities for the franchisee. “That’s a quality issue.
Develop clear guidelines and standards for every aspect of your operation, from food preparation to delivery and set-up. For example, create checklists for food quality and packaging to ensure every order meets your standards. Investing in regular staff training is also essential. Where do delays or errors occur?
It’s no surprise that the fast food chains, which have over 100,000 outlets between them, see opportunities for AI efficiencies. That all sounds like good news for time-pressed consumers and stressed-out kitchen and counter staff.
However, the restaurant industry can present significant safety hazards for employees. Prioritizing safety is crucial, and often, seemingly small, overlooked aspects can significantly impact your business's well-being and reputation. Enhancing safety protocols doesn't always require drastic changes. Internal wiring.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
Real-time inventory systems help restaurants cut food waste , save money, and improve operations. sbb-itb-b95d74b Features of Effective Inventory Systems Modern inventory systems do more than just track stock – they help reduce food waste and improve efficiency.
How do you ensure a team-oriented approach to working with the kitchen staff and other waiters? How do you handle special dietary requests or food allergies? Use this interview question to explore the candidate’s familiarity with food service operations. Have you ever worked long shifts? How did you resolve it?
While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. in a full-service restaurant will jump to a fast-food operation for the $3.50
Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust.
23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.
Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., The merger of the two companies will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale.
That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.
Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. FoodSafety News says 60% of diners now prefer this option for speed and safety.
Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. With real-time data guiding inventory decisions, restaurants can take tighter control of their food costs and boost long-term profitability. Improves Compliance : Ensures proper storage and foodsafety standards.
In July 2025, the USDA announced the termination of all Regional Food Business Centers (RFBCs), including the Northwest Rocky Mountain Center (Colorado, Idaho, Montana, Oregon, Washington, and Wyoming), where The Food Corridor served as co-lead for the Connecting and Scaling Food Entrepreneurs Theme Team.
In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook.
Because pizza isn’t just food—it’s an experience. For example, having a team member trained and dedicated to managing the supply chain ensures you always have the right ingredients on hand without overstocking or running out during a rush. Invest in proper training. Is an untidy kitchen visible in the dining area?
That could simply be food sales , alcohol , and non-alcoholic beverages. Cost of Goods Sold (COGS) Your Cost of Goods Sold is the cost of your food and beverages. That way you'll have accurate food and beverage cost percentages for each COGS line item. Those sales line items should match the ones in your POS reporting.
Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations.
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.
The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Instead of simply trying to fit as many seats as possible into a space, the focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.
Even if they have an assigned server, customers can submit orders for additional drinks or food items at any time. Faster Food Delivery: Speed ordering leads to speedy food service. Plus, food runners and servers can spend more time delivering food instead of taking and processing orders.
Michigan’s Cottage Food Law allows food entrepreneurs to legally sell certain homemade goods directly to consumers without the need for a commercial kitchen. This law has made it easier for aspiring bakers, jam makers, and food enthusiasts to start their businesses from home. What is Michigan’s Cottage Food Law?
” Instead of: "Follow proper foodsafety procedures." " Try: "We commit to maintaining foodsafety standards because our guests' well-being is our top priority." Implement pre-shift tastings where kitchen staff can share insights about daily specials.
Masked chefs make pizza in a restaurant kitchen in 2022. No takeout, a small staff, an open kitchen so we can interact with the guests. The thing that made us survive is that our local farmers were there, more than happy to just give us as much food as we could handle, says Lee, which led to an ever-changing menu.
From knowing where an order is in the kitchen to having instant insight into which upsell recommendations are driving the greatest gains in average order value. Optimize Kitchen Orchestration Item State Management Item State Management transforms your kitchen into a well-oiled machine where expo stations instantly know when items are ready.
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs. How do you handle complaints about food quality from customers?
Managing a restaurant isn’t just about great food—it’s about great people. You can have an award-winning menu, the best chef, and the freshest locally sourced food; however, if you don’t manage your employees effectively, your restaurant cannot succeed. This automatically ques orders for the kitchen when it is input by wait staff.
As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff. billion by 2027.
Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. Safety is Priority #1. So, with so many restaurants offering great food and service, what was the differentiator?
In multiple industries, employee safety can be a chief concern that requires careful consideration by employers. This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards.
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