Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

Modern Restaurant Management

FEBRUARY 15, 2022

Before we begin, we need to realize that the guacamole product served to customers is not solely factored on the price of the ingredients, but you’ll find the sneaky costs in labor, waste, food safety, and shipping. Food Safety. A potentially costly sneaky costs is food safety.

Food Supply 185

Food Supply Food Safety Front of House Back of House 185

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

Allergens 186

Allergens Kitchen Safety Front of House Food Safety 186

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. Due to the pandemic, Ani Ramen knew they could no longer operate their restaurants as they once did—some serious changes were going to happen if they wanted to support and serve their community during and after the pandemic. We serve people.

Front of House 243

Front of House Online Ordering Kitchen Safety Food Safety 243

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

The Rail

MARCH 14, 2023

QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Society Insurance

NOVEMBER 15, 2022

To expedite the process of wrapping up for the night, restaurant and bar owners can turn to a closing checklist that outlines tasks to be completed by front-of-house staff, back-of-house staff, and management. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Reviewing health and safety protocol. Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees. Reduce the Number of Shared Surfaces.

Technology 125

Technology Front of House Kitchen Safety Back of House 125

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.”

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Modern Restaurant Management

MAY 8, 2020

While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Communications. Let’s take a look at a few that can directly benefit you today. Restaurant Logistics.

Food Safety 178

Food Safety Kitchen Safety Front of House Website Management 178

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. For instance, a spot that usually serves tourists may need to adapt to a more local crowd. Optimize Inventory.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 183

Front of House Back of House Restaurant Law Food Safety 183

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Cleanliness Is Front and Center. Redefining that experience will be important.

Front of House 134

Front of House Back of House Seating Design 134

Squirrel Systems

MARCH 8, 2024

From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. Front-of-House Robots In the dining area, robots are being employed as servers and hosts. In some restaurants, robotic servers deliver food directly to the table, reducing wait times and improving efficiency.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Modern Restaurant Management

JULY 21, 2020

Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Plan Wisely.

Kitchen Safety 151

Kitchen Safety Food Safety Front of House Technology 151

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 183

2022 Hospitality Loyalty Program Point of Sale 183

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

360Training

DECEMBER 11, 2019

We’ll start our list with the employees at the front of the house. Not only are hosts tasked with taking customers to their seats and fulfilling to-go orders, but they’re frequently charged with general upkeep of the restaurant. Now let’s move into the back of the house, otherwise known as the kitchen.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. More restaurants may pivot to self-delivery instead of third party delivery to mitigate fees and have more control over the safety of their food (5).

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JULY 13, 2020

People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. In fact, 70 percent of consumers are ordering takeout directly from restaurants amidst the pandemic. This has created an increased demand for food running and delivery jobs that didn’t exist before.

Food Safety 212

Food Safety Consumer Goods Customer Service Hiring 212

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Ken Burgin

JULY 25, 2023

Use these enjoyable and instructive games to engage your front-of-house and kitchen staff – they’re designed to prepare and run quickly. 15 Training Games for Front of House Restaurant and Cafe Staff Menu Mastery: Divide staff into teams and have them take turns describing a dish on the menu as enticingly as possible in 30 seconds.

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Focus POS

AUGUST 7, 2020

It caters specifically to online orders, and is usually a delivery-only restaurant. Now, they opt for safer alternatives, like online ordering and delivery. Usually, in order for a traditional restaurant to succeed, it needs to be set in a fairly trendy location. A ghost kitchen doesn’t serve customers in-person.

2020 167

2020 Front of House Kitchen Safety Back of House 167

Apicbase

MAY 30, 2024

It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. The hardware includes user-friendly terminals or tablets with high-resolution touchscreens for easy order-taking. Let’s find out.

POS 52

POS Inventory Cash Management Point of Sale 52

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Wine and Food Pairing Training : AI can create materials and quizzes on wine and food pairing, helping staff make better recommendations to customers.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 210

EATER

JULY 24, 2020

Public health officials urge everyone to consider not only their own safety, but also the risks they impose on others by going about their daily lives. Whether dining inside or outside, diners should consider the risk they pose to restaurant staff During the COVID-19 pandemic, there’s been a lot of talk about risk.

Kitchen Safety 122

Kitchen Safety Back of House Front of House Food Safety 122

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. Best of all, apps allow you to check in on your food to ensure the temperature is right, and even get a sneak peek at how it looks. Automated order flow. Smarter labor management for your restaurant.

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

Modern Restaurant Management

NOVEMBER 30, 2020

My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. ” Worry not. Curbside Appeal. Curbside became a thing during the pandemic.

2021 184

2021 Kitchen Safety Food Safety Consumer Goods 184

The Restaurant Times

JULY 5, 2020

As customer safety and staff well-being become top concerns for restauranteurs, we will discuss some proven ways to help your restaurant instill trust among the customers and ensure a safe reopening. Diners will expect the reassurance that foodservice operators are actively following safety guidelines for both their guests and staff.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90