Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

DECEMBER 28, 2021

Cooks are busy at work with their own preparations as breakfast orders from the dining room arrive at a harrowing pace. As service begins to reach its peak, you set aside your prep work and jump into the expeditor position calling out orders and finishing plate garnishes.

Kitchen Safety 428

Kitchen Safety Front of House Fine Dining Seasonal Menu 428

Modern Restaurant Management

FEBRUARY 22, 2024

In a busy restaurant atmosphere, shouting out orders in the kitchen or needing to speak with someone in the front of the house can slow communication and the orders getting out to the customers. Provide Safety Keeping staff, and customers safe should always be a priority within any restaurant.

Customer Service 106

Customer Service Front of House Communication Kitchen Safety 106

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 185

Food Food Safety Front of House Fast Casual 185

7 Shifts

MAY 25, 2020

Chefs pride themselves on their sparkling kitchens, and during COVID-19, customers need more than ever to be reassured of the cleanliness and safety of ordering from your restaurant. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

FEBRUARY 15, 2022

Before we begin, we need to realize that the guacamole product served to customers is not solely factored on the price of the ingredients, but you’ll find the sneaky costs in labor, waste, food safety, and shipping. Food Safety. A potentially costly sneaky costs is food safety.

Food Supply 185

Food Supply Food Safety Front of House Back of House 185

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen operations. Dining room procedures.

Technology 190

Technology Operations Food Safety Kitchen Safety 190

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

Allergens 186

Allergens Kitchen Safety Front of House Food Safety 186

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Society Insurance

NOVEMBER 15, 2022

To expedite the process of wrapping up for the night, restaurant and bar owners can turn to a closing checklist that outlines tasks to be completed by front-of-house staff, back-of-house staff, and management. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. There’s a huge demand for people to have great food and feel a little bit more comfortable and at ease. In just 10 days, the non-profit received over 1,000 online donations just by people placing orders online. We serve people. We take care of people.

Front of House 243

Front of House Online Ordering Kitchen Safety Food Safety 243

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. Of, course the food must be tasty and appealing at some level and above all else – consistent. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.

2022 379

2022 Food Truck Merchandise Point of Sale 379

Modern Restaurant Management

JANUARY 13, 2022

Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team.

Front of House 212

Front of House Kitchen Safety Customer Service Point of Sale 212

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Gives front-of-house teams the resources to provide better customer service. The real money is with repeat business.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

The Rail

MARCH 14, 2023

QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Growth for most, after all, isn’t walking through the front door, it’s coming in online.

Front of House 199

Front of House Kitchen Safety Food Back of House 199

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Washing Away Profits. A Window into Warewashing.

Kitchen Safety 197

Kitchen Safety Front of House Food Safety Equipment 197

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Reviewing health and safety protocol. Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow. How can we really stay on top of this challenge?

Kitchen Safety 268

Kitchen Safety Leadership Food Safety Front of House 268

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? Is your restaurant clean — both in the front and back of the house? Are your employees washing their hands?

Audits 100

Audits Point of Sale Document Food Safety 100

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees. Reduce the Number of Shared Surfaces.

Technology 126

Technology Front of House Kitchen Safety Back of House 126

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MAY 8, 2020

While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Communications. Let’s take a look at a few that can directly benefit you today. Restaurant Logistics.

Food Safety 179

Food Safety Kitchen Safety Front of House Website Management 179

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up!

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Hot Schedules

SEPTEMBER 3, 2021

Between payroll, ordering, reporting, and a mess of other paperwork, it’s easy for back-office operations to bog down crucial front-office efficiency. Moreover, your managers get better at their jobs when they can move around in the front of the house and can react to challenges as they arise. How to Stay Afloat.

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Modern Restaurant Management

MARCH 10, 2022

However, in order for the business interruption component to trigger within a property program, there needs to be an insurable “physical” property damage or loss due to a covered peril. The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. How Insurance Policies React.

Insurance 159

Insurance Food Safety Employee Relations Front of House 159

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Order Views – This is how your BOH staff actually sees the information. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously.

Management 183

Management Management BOH Front of House 183

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.”

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Lastly, food cost should always be a consideration when making menu changes. Optimize Inventory.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Squirrel Systems

MARCH 8, 2024

Front-of-House Robots In the dining area, robots are being employed as servers and hosts. In some restaurants, robotic servers deliver food directly to the table, reducing wait times and improving efficiency. Robotics in the restaurant industry is no longer the stuff of science fiction.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52