Modern Restaurant Management

FEBRUARY 4, 2022

Serving smaller portion sizes. For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. Self-Serve/Grab-and-Go and Use of Automation. Consider, removing processed or pre-packaged ingredients from their inventory.

2022 547

2022 Customer Service Online Ordering Website Management 547

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Servers, other FOH staff. All servers or cashiers, other FOH staff. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers to earn a portion of their gratuities. Tip Pooling by FOH & BOH. Comparison table.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Here are tips for managing food and packaging inventory: Food inventory Use your POS or an inventory management tool to keep track of what you have and what you use over any given week.

Delivery 341

Delivery Food Front of House Email Marketing 341

7 Shifts

APRIL 28, 2020

All third-party delivery apps offer: A tablet interface for your back of house with varying degrees of integration with your POS ?? Network: SkipTheDishes serves 100+ major cities in Canada and the US ?? DoorDash is a popular, SanFran-based delivery platform that serves over 4,000 cities across Canada and the U.S. ??

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 7, 2020

Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. Choose a key performance indicator that’s important to your business, like check average per guest, then use your POS to see which employee has outperformed the others in that category. How can you afford bonuses?

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 11, 2020

The best restaurants will not only have to serve the best food, but be the most sanitary." — Jordan Boesch, CEO 3. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Learning general guidelines and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. From robots that created up to 2,000 recipes to robots that served diners, the world saw what the future would hold for this industry.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Film training videos and share them with FOH staff via your communications tool so they can reference them as needed. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Table Turnover Rate = Number of Customers Served / Number of Tables Just determine the number of customers served and the number of tables you have.

Online Ordering 221

Online Ordering Fine Dining Fast Casual Seating 221

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. The servers are running back and forth with orders to relay or food to serve. Just remember to learn from those mistakes, and to listen to your staff.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

OCTOBER 15, 2021

If you have a restaurant management system that integrates fully with software like your point of sale (POS) and scheduling systems, you can use this data to easily calculate many of these metrics. Sales Per Labor Hour (SPLH) and Customers Served Per Labor Hour. But how do you track FOH performance over time?

Management 148

Management Management Point of Sale Employee Relations 148

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For all restaurants, having a mobile POS takes the pressure off your staff. Above all, the mobile POS systems give servers a chance to breathe. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Restaurant365

APRIL 19, 2022

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. With information from your POS system, you can track time for staff alongside sales reports.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

Restaurant365

MAY 3, 2022

Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. Improve employee efficiency through training so you can schedule a leaner staff without sacrificing the customer experience.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Restaurant365

JUNE 22, 2021

A lot of food waste can happen in the last step before it is served to a customer: when your kitchen staff is putting food on the plate. If you do catering or other types of buffet-style serving, you can also consider changing guest choices. Is your POS organization set up intuitively for servers? Teach Portion Control.

Compost 88

Compost Food Waste Front of House 88

Lavu

JANUARY 21, 2020

While it may be exciting to own a restaurant and serve your customers, some vital tasks like doing accounts may be quite challenging. You can also use a tool like Sourcery to derive and process data from your POS system. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously.

Audits 78

Audits Back of House Front of House Point of Sale 78

Sling

MAY 9, 2023

On the digital side of things, RO security may involve installing firewalls and password protection on POS stations and other computers to prevent unauthorized individuals from gaining access to proprietary data. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. This allows you to process, extract, and transfer data between the accounting system and your restaurant POS system. . Install a Good Restaurant POS System. A good point of sale (POS) system is critical to restaurant accounting.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Customers Served or Sales Per Labor Hour and Day Part. Forecast to Optimize Labor Cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. How To Avoid. Complex Menu.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Handheld POS systems can also remove the back-and-forth between the register and the tables, speeding up the payment process and, as a result, giving hungry diners a better experience. Here is how automation can solve the restaurant staff shortage problem. .

Customer Experience 52

Customer Experience Customer Service Food Order Food Truck 52

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Improve accuracy and save a bunch of time on stock counts.

Management 52

Management Management Point of Sale Kitchen Safety 52

Mad Mobile

MARCH 1, 2024

Leveraging data for menu optimization Tablet-based restaurant POS systems like CAKE gather data across your business. Factors like the type of food you serve, customer behavior, and server efficiency all impact how quickly your customers move on. Several points along this path can bottleneck and cause delays.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40