Restaurant365

OCTOBER 15, 2021

However, store managers can optimize labor costs if they have access to the right data. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Modern Restaurant Management

MARCH 25, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. Bin management – Imagine a busy shift, and your crew is cooking along. Capacity Management.

Management 88

Management Management BOH Front of House 88

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Be thorough in your communication.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Unauthorized access to guest data. More on this below!).

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

JANUARY 7, 2020

According to the Society for Human Resource Management , employee engagement is a measure of a staff member’s volition to go the extra mile, positive sentiments about their employer, and intention to stay with their employer. Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. The Snug also relies on 7shifts to manage their labor and scheduling to keep their costs in check. It's the future to me, and we all have to accept it.

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

APRIL 3, 2020

Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today. POS Systems Your point of sale is the technological heart of your restaurant and the system which is most mission-critical to your operations.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

NOVEMBER 8, 2019

As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. 5 Concepts of Restaurant Accounting.

Management 85

Management Management Food Truck Cash Management 85

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For all restaurants, having a mobile POS takes the pressure off your staff. Above all, the mobile POS systems give servers a chance to breathe. Streamline BOH and FOH Communications.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. What is a good labor cost percentage? Sales Per Server Hour.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. Pizza companies have long managed their delivery services independently.

2022 218

2022 Customer Service Online Ordering Website Management 218

The Restaurant Times

SEPTEMBER 16, 2021

Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. The POS systems become the anchor for many of these transformations. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Continue reading to understand the back-of-house of a restaurant, how it functions, the different back-of-house positions, and tips on how to manage back-of-house operations.

Back of House 52

Back of House BOH Front of House FOH 52

Mad Mobile

MARCH 1, 2024

Leveraging data for menu optimization Tablet-based restaurant POS systems like CAKE gather data across your business. Immediate order placement Usually, your customers give their orders to a server that inputs them into a central POS terminal for fulfillment. Several points along this path can bottleneck and cause delays.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Manage expectations by creating a timeline for updates. Manage your 7shifts account Reach out to 7shifts Support to request a temporary hold. Do you have takeout packaging in stock? Which are the most profitable?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. You can also use this metric to spot possible restaurant scheduling or shift management issues.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

JUNE 22, 2021

Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Train your store-level managers. The biggest factor in reducing food waste is how invested your store-level managers are. Set AvT variance and other goals for managers by location.

Compost 88

Compost Food Waste Front of House 88

Deliverect

AUGUST 20, 2020

It makes sense to locate this next to the kitchen in the FOH area to ensure food is packed up and out the door as quickly as possible after it leaves the kitchen. Implement integrated order management. Deliverect connects with the major players and sends the orders directly to your POS. Create an order packing area.

Design 145

Design Delivery Food Order Online Ordering 145

Restaurant365

JULY 8, 2021

Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Touch Bistro

MARCH 25, 2021

If you use a payroll software that integrates with your POS, like Push Operations , the data collection process can be completely automated. While you can start scheduling with an employee schedule template , we suggest eventually switching to a POS-integrated tool like 7shifts to simplify this part of your restaurant orientation process.

Hiring 52

Hiring Employee Relations FOH BOH 52

Lavu

JANUARY 21, 2020

A good accountant will help you in managing finances and producing key financial statements. With an automation tool like Sourcery , you can integrate the system into your restaurant management applications. This allows you to process, extract, and transfer data between the accounting system and your restaurant POS system. .

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Touch Bistro

JULY 1, 2021

Your restaurant receives an order, confirms it, enters the order into your POS, and gets the food and/or drink ready, to be picked up either by the customer or (more often) by a courier that works directly with the app. Keep in mind though that each platform will come with its own tablet to manage orders. 2) Use More of Your Own Team.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Best Practices for Managing Side Duties Communication and to-do lists are crucial to successfully managing server side work. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Cash Management 195

Lavu

JANUARY 15, 2020

Nonetheless, there are several financing options at the disposal of restaurant owners and management. Restaurant owners or managers pitch their product or business ideas to online leaders in exchange for a benefit. Make payments to employees, from managers to dishwashers. Install and maintain a restaurant POS system.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Handheld POS systems can also remove the back-and-forth between the register and the tables, speeding up the payment process and, as a result, giving hungry diners a better experience. This also permits them to take a breather when it comes to crucial operations management.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52