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Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.
For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? Floor plan.
QR codes are a familiar sight in today's world — small, black boxes used since the 1990s. While creating an enjoyable dining experience is essential, confirming orders quickly and accurately is vital, especially in busy establishments. What is a QR Code for a Restaurant? As a restaurant owner, you can consider the following benefits.
"The Bear," a new Hulu/FX program portrays the raw reality of restaurant culture Chefs from around the country have commented to Modern Restaurant Management (MRM) magazine on the authentic representation the show gives of life in the kitchen as a chef. On our first day, we had a line out the door of guests and ran out of oysters to sell.
Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.
It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Employee scheduling for your restaurant can be the most stressful part of your job.
Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. She knows that other, fully reopened restaurants might end up offering them the jobs she cannot.
The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times).
Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.
However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. It's important to build small cleaning tasks into the duties of a server so that the restaurant stays neat throughout a busy day of service.
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.
Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved.
This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management.
A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. The labor shortage has brought with it a sense of reckoning. Table of Contents.
Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. There are many financial and operational factors that you must consider before making these business-altering decisions. Update your website’s home page. Provide curbside pickup.
Our data shows that hourly turnover is up at both limited- and full-service restaurants, and it’s having an effect on business. Our data shows that hourly turnover is up at both limited- and full-service restaurants, and it’s having an effect on business. These are fast-changing times for all types of restaurants.
You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Regardless of the purpose, restaurant financing is vital to running a successful business and ensuring smooth cash flow. . Start-Up Business Loans. SmallBusiness Administration (SBA).
Let’s have a look at some of the reasons why a restaurant accounting software is good for your business: Eliminates Data Entry Redundancy . This means you can always access the information at any time, and even incorporate customized fields to track the performance of your business in all areas. . Saves Administrative Time and Effort.
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Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss. It helps restaurant owners and their managers to run a restaurant business end to end. The restaurant industry has been evolving consistently over the years.
Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice. Start with the one we’ve created below, then customize it to meet the needs of your business. Let’s get started! What Is Restaurant Employee Onboarding? Review U.S.
If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Appetizer: Small dish that’s served before the main course. Chefs preparing food in the back of the house. 104 Popular Cooking Terms and Restaurant Jargon.
Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. While both make use of technology to let customers order takeout from mobile or desktop platforms, that’s pretty much where the similarities end.
Most successful food businesses are now multi-unit and multi-channel. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. Kitchen management software comes in all shapes and sizes. It makes choosing the system that is right for you all the more complicated.
These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.
Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. In fact, a 2021 Harris Poll found that 74 percent of Americans say dirty restrooms would cause them to have a negative perception of a business. Properly address restrooms.
"'The Bear' does a profound job at depicting the emotional and physical intensity of operating and running a business, especially as an owner," said Rhea Michel, co-founder of Saucy Chick in Los Angeles. "As "There are pros and cons to any type of funding a restaurant can take. . "There
Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit.
New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.
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