Modern Restaurant Management

JANUARY 8, 2021

While restaurant owners can put six feet between tables, limit dining room capacity or close indoor dining completely, it’s much harder to create a safe environment in the back of the house. That means your back-of-house employees will need every advantage they can find. For restaurant owners, the answer lies in the technology.

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Technology Front of House Kitchen Safety Back of House 158

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Ordyx

APRIL 27, 2023

VersiTech's acquisition of Ordyx POS last year created an exciting opportunity to deliver advanced POS technology to cus tomers and partners ( they're more than just dealers to us ) to enhance restaurant operations. Ordyx provided its customers with the market’s first cloud-based, mobile point-of-sale solution.

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POS Point of Sale Front of House Customer Service 52

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations. Create Consistency with Your Operations.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

SEPTEMBER 14, 2022

Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

Front of House 197

Front of House Back of House Customer Experience Food Order 197

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

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Back of House FOH BOH Front of House 52

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Put the Right Technology Tools into Place. Leverage mobile technology to take safe, secure payments car-side or door-side.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 215

Marketman

SEPTEMBER 1, 2019

And it’s not just the front of house tables, chairs, decor, etc., your back of house needs attention too. There’s a laundry list of items you’ll need for efficient back of house operations. Whether you purchase new or used, be sure they are equipped with automatic door closures. Put technology to work.

Equipment 66

Equipment Front of House Back of House Food 66

Focus POS

DECEMBER 11, 2019

Employing the right POS systems for your type of restaurant can attract loyal customers. In QSR, when technology is used to place an order, reports show it increases the frequency of visits by 6% AND a 20% increase to the average spend per visit. Excellent service in-house and out-of-house. Menu and order Customization.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

The Restaurant Times

OCTOBER 28, 2021

Restaurant technology can simplify your operations to a great extent and . Restaurant technology can simplify your operations to a great extent and . The restaurant industry has evolved dramatically in the last decade, owing to new technologies and changing customer tastes. Point of Sales (POS) System .

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Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

7 Shifts

MARCH 11, 2020

Space If you’re leasing a commercial space, you’ll need to pay a security deposit up front, which will cost between $2,000 and $12,000. Furniture & Equipment Restaurant equipment can set you back between $100,000 and $300,000. Tech If you want your restaurant to run efficiently, you’ll need to invest in the right technology.

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License Cash Management Inventory Food Supply 354

Modern Restaurant Management

JUNE 21, 2021

One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. With technology those orders could be processed in seconds. Reduce Wait Times.

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Mobile Ordering Ordering Front of House Guest Recovery 186

Apicbase

MARCH 3, 2023

Restaurant technology has come a long way. POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Check out Apicbase’s POS integrations. What is POS system integration?

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Point of Sale POS Management Management 52

Transact

NOVEMBER 26, 2019

And so, this Thanksgiving season, it’s good to reflect on all the miracles of technology that allow our restaurants to provide such excellent service to our customers. Refrigeration Technology. Technology even alerts you when your refrigerator breaks, thanks to temperature monitoring equipment. Digital POS System.

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). A growing demand for hands-free, no-touch equipment will result from the COVID-19 pandemic (7).

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? If you weren’t thinking that much about online ordering before, you definitely are now.

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Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Clover - Restaurants

MAY 3, 2024

Restaurant strategies and technologies are constantly improving which can help transform and ensure food health and safety. In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Marketman

SEPTEMBER 1, 2019

And it’s not just the front of house tables, chairs, decor, etc., your back of house needs attention too. There’s a laundry list of items you’ll need for efficient back of house operations. Whether you purchase new or used, be sure they are equipped with automatic door closures. Put technology to work.

Equipment 40

Equipment Front of House Back of House Food 40

Modern Restaurant Management

JUNE 2, 2021

After all, it is here that operations are run on infamously razor thin margins, and the opportune emergence of technologies that provide a better experience for venues and guests mean for the first time in decades, restaurants have a real chance to boost their bottom line. But not in the way you might think. The Shift to Co-Pilot Mode.

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Hospitality is expanding through technology. To navigate these challenges, many are turning to technology as a solution to boost revenue and reduce costs.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. What is a POS? POS stands for point of sale. Restaurants normally utilize a POS framework to finish a business exchange. What is an automated scheduler? Digital inventory tracking.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Goliath Consulting

FEBRUARY 9, 2020

Factoring in the new technology, menu development, staff training and additional costs that goes into the whole ordeal, it may be a good idea to first consider these four important aspects of food delivery first: Menu. Technology. Investing in a POS system that includes delivery function is a must. Space and Staff.

Front of House 74

Front of House Online Ordering Delivery POS 74

Touch Bistro

AUGUST 11, 2021

If you’ve ever scheduled too many front of house staff for a shift at your restaurant, you might think that you’re reducing labor costs by simply sending staff home early. This should include an HR strategy backed by data and powered by technology. Restaurant Labor Cost Percentage. Tips for Evaluating Your Labor Costs.

Front of House 98

Front of House Back of House POS Training 98

The Restaurant Times

NOVEMBER 10, 2021

By leveraging the latest best practices, you can implement advanced technology solutions, optimize your budget, hire and retain competent staff, and benefit from real-time data analytics. . Incorporate Technology . Technology has played a significant role in driving customer convenience, efficiency and cost savings for restaurants.

Operations 52

Operations Management Management Front of House 52

Deliverect

JUNE 10, 2020

They house virtual restaurants which have no storefront and offer a menu of items only available for delivery via digital ordering platforms. You may have ordered from a virtual restaurant housed in a ghost kitchen without even knowing it. That also means savings on ingredients, equipment, computer systems, utilities, the list goes on.

Front of House 123

Front of House Email Marketing Back of House Online Ordering 123

Deliverect

MARCH 24, 2021

They allow businesses to avoid front-of-house overheads, reducing costs while increasing revenue by reaching new off-premise customers. Ghost kitchens avoid the costs of front-of-house staff and dining space and can operate with a lower marketing spend and lower setup costs than traditional restaurants.

Food Truck 148

Food Truck Front of House Fine Dining Food Order 148

The Restaurant Times

AUGUST 18, 2020

As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . Kitchen Equipment & Packaging . The types of kitchen equipment you source for your kitchen depends on the type of cuisine you are serving.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52