Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. The results give the green light for certain restaurants to introduce more front-of-house automation.

Front of House 175

Front of House Mobile Ordering Customer Service FOH 175

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 98

Cash Management Equipment Front of House Small Business 98

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. You can also compare scheduled versus actual labor reports for a specific date range and weigh sales dollars against labor dollars.

Front of House 184

Front of House Point of Sale POS Cash Management 184

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management.

Technology 177

Technology Dietary Restrictions Mobile Ordering Point of Sale 177

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Front-of-House. Henry is ready to order some dinner. Contactless Technology.

Technology 196

Technology Front of House Back of House Point of Sale 196

7 Shifts

MAY 25, 2020

each surface that comes into contact with food, and any supplies or equipment that’s used through the day. There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

SEPTEMBER 30, 2022

These days, you also have to read and respond to guest reviews on multiple platforms, look for ways to finance restaurant projects, and dig through reports so you can monitor labor performance and daily sales. As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.)

Technology 193

Technology Front of House Tip Distribution Back of House 193

7 Shifts

SEPTEMBER 16, 2021

Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations. Delegating Responsibilities. Keep Your Team Connected.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 199

Front of House Mobile Ordering Loyalty Program Back of House 199

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions.

Food 185

Food Food Safety Front of House Fast Casual 185

Marketman

SEPTEMBER 1, 2019

And it’s not just the front of house tables, chairs, decor, etc., your back of house needs attention too. There’s a laundry list of items you’ll need for efficient back of house operations. Whether you purchase new or used, be sure they are equipped with automatic door closures. Prep your kitchen. Convection ovens.

Equipment 66

Equipment Front of House Back of House Food 66

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? Look to your restaurant’s website provider or your point-of-sale vendor first to see if there is an integration.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JUNE 2, 2022

They allow businesses to eliminate the up-front costs of developing an in-house application and, at the same time, remove the additional work and time required to hire, train, and manage delivery drivers. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. Set the Bar.

Mobile Ordering 181

Mobile Ordering Front of House Back of House Consumer Goods 181

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Ken Burgin

AUGUST 6, 2022

Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come. Equipment problems – maintenance, capacity problems, fire, refrigeration failure and computer crashes seem to be part of a day’s work. We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

EATER

APRIL 10, 2024

It’s the same selling point as the early days of delivery app Caviar, when it offered a premium product — takeout from higher-end restaurants — in a marketplace that’s otherwise about unlimited options, not curation. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 142

Delivery Cash Management Point of Sale Back of House 142

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Marketman

SEPTEMBER 1, 2019

And it’s not just the front of house tables, chairs, decor, etc., your back of house needs attention too. There’s a laundry list of items you’ll need for efficient back of house operations. Whether you purchase new or used, be sure they are equipped with automatic door closures. Prep your kitchen. Convection ovens.

Equipment 40

Equipment Front of House Back of House Food 40

Transact

NOVEMBER 26, 2019

Refrigeration technology has improved to the point that we can take food that has a shelf life measured in hours and still ship it halfway across the world. . Technology even alerts you when your refrigerator breaks, thanks to temperature monitoring equipment. And speaking of POS, how about digital point-of-sale systems?

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience.

2022 182

2022 Hospitality Loyalty Program Point of Sale 182

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly.

License 78

License Certification Kitchen Safety Food Safety 78

The Restaurant Times

MARCH 6, 2023

As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. Read along!

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Restaurant365

APRIL 8, 2021

A virtual kitchen, also commonly known as a ghost kitchen , is a slimmed-down version of a restaurant that cuts costs like real estate and labor to focus purely on off-premise sales channels. Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

EATER

FEBRUARY 27, 2024

The FTC describes the proposed sale as a “hodgepodge of unconnected stores, banners, brands, and other assets that Kroger’s antitrust lawyers have cobbled together,” and notes that it “falls far short of mitigating the lost competition between Kroger and Albertsons.” billion merger. antitrust concerns” over the merger.

Restaurant Law 103

Restaurant Law 2023 Consumer Goods Back of House 103

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Company leaders know that their frontline squads have a unique vantage point and valuable insights. The industry is even starting to see a rise in the number of CTOs, or Chief Technology Officers, to support this digital growth.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

DECEMBER 16, 2021

Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action. Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Ordyx

APRIL 27, 2023

Ordyx provided its customers with the market’s first cloud-based, mobile point-of-sale solution. For almost 20 years, the company excelled at bringing traditional elements and modern mobile capabilities together to equip restaurateurs with the tools they needed to streamline operations and enable flexibility.

POS 52

POS Point of Sale Front of House Customer Service 52

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52