The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Modern Restaurant Management

MAY 8, 2024

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst at Software Advice, to elaborate on the findings and offer practical advice on automation investments. Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. Why retain the middleman?

Front of House 188

Front of House Mobile Ordering Customer Service FOH 188

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. 86 Repairs 86 Repairs is a repair and management platform. Are the thermometers calibrated and the refrigeration levels adequate?

Front of House 154

Front of House FOH BOH Back of House 154

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. Don't Put Restrooms on the Back Burner.

BOH 183

BOH FOH Kitchen Safety Front of House 183

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Commercial kitchen equipment safety. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MAY 14, 2024

To learn more about the pros and cons of putting an ESOP into place, Modern Restaurant Management (MRM) magazine reached out to Cucci. One hourly FOH employee, one hourly BOH employee, and one salaried manager. How did the idea of Employee Stock Ownership originate and why did you want to do it?

Sustainability 185

Sustainability FOH BOH Document 185

7 Shifts

APRIL 3, 2020

Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today. Equipment & supplies The equipment that makes up your restaurant typically runs into the hundreds of thousands to maintain and operate. You might be thinking “what about my providers?”

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

FEBRUARY 15, 2022

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. Managers may struggle to justify staffing shifts if the sales cannot support the labor expense.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

JUNE 8, 2020

Knowing exactly what is expected of you as a restaurant manager can be confusing. As mentioned in The Restaurant Reopening Blueprint : “Restaurant management is a demanding affair; re-opening a restaurant in the face of a global pandemic promises to be complex and challenging… Your experience will be nuanced. Go Digital.

FOH 189

FOH BOH Front of House Employee Relations 189

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

JUNE 15, 2020

So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness? With a sophisticated system, managers can track progress, upload their own documents and presentations and run contests and award badges that can be exchanged for rewards. Teaching Core Values and Processes.

FOH 177

FOH BOH Food Safety Front of House 177

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits! Here are coaching tips to get your team ready for a super weekend in your bar.

Bar 186

Bar FOH Coaching Brewery 186

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Continue reading to understand the back-of-house of a restaurant, how it functions, the different back-of-house positions, and tips on how to manage back-of-house operations.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

MARCH 3, 2022

Thankfully, there are strategies that managers and employees can follow to help keep restaurants safe and inviting. Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. Restaurant Cleaning Tips that Take the Cake.

Kitchen Safety 193

Kitchen Safety Food Safety Front of House FOH 193

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Modern Restaurant Management

APRIL 8, 2020

Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Providers like AgION and Microban offer a wide variety of antimicrobial products for equipment used at large in the restaurant industry, such as ovens and HVAC systems.

White Paper 209

White Paper Seating Employee Relations Back of House 209

Lavu

JANUARY 15, 2020

You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Nonetheless, there are several financing options at the disposal of restaurant owners and management. Equipment Financing. Types of restaurant financing. Start-Up Business Loans.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. There are now restaurants that have to approach customer service, and brand management without ever actually meeting the customer. Pizza companies have long managed their delivery services independently.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

AUGUST 4, 2022

"The Bear," a new Hulu/FX program portrays the raw reality of restaurant culture Chefs from around the country have commented to Modern Restaurant Management (MRM) magazine on the authentic representation the show gives of life in the kitchen as a chef. The Bear gives a more realistic look into the humble un-glorified work of a chef.

Back of House 186

Back of House Front of House Communication FOH 186

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 139

Fast Casual Front of House Fine Dining Mobile Ordering 139

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Restaurant365

JULY 8, 2021

Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

JUNE 15, 2021

Source More Smartly by Linking FOH to the BOH. In fact, the automating and upselling that occurs through predictive digital menus can lead to better management of inventory levels, preserving shelf time on low stock items, say onion rings, and recommending overstocked items such as fries.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Sling

DECEMBER 24, 2020

1) Hire A Restaurant Social Media Marketing Manager. Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Cheetah

JUNE 14, 2021

In many restaurants, workers cannot physically distance themselves at work and in some cases are not provided with face coverings or protective equipment. It also used to be legal for owners, managers or supervisors of the business to share in their employees’ tips. And they have good reason to worry. Think about this for a minute.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Lavu

JANUARY 21, 2020

A good accountant will help you in managing finances and producing key financial statements. With an automation tool like Sourcery , you can integrate the system into your restaurant management applications. Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

JANUARY 21, 2020

Every restaurant owner and manager needs to review this report on a daily basis to get a picture of how the restaurant is performing. The purpose of the report is to help the owner or restaurant manager make purchasing and scheduling decisions for the upcoming week. Daily Sales Report/Everyday Report.

Cash Management 78

Cash Management Point of Sale Information Beverage 78

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . What was formerly seen to be an expensive and impersonal piece of equipment is now recognised as a cost-effective approach to decrease face-to-face interaction while also keeping guests safe from the coronavirus. Here is how automation can solve the restaurant staff shortage problem. .

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Apicbase

APRIL 5, 2022

Andy, floor manager of a retail store, has always dreamed of opening a restaurant. Your concession owner will have access to your hardware and software systems, recipes, supplier contracts, and equipment. To enable smooth day-to-day operations in each of your franchise restaurants, you must invest in restaurant management technology.

Franchise 52

Franchise Franchising Food License 52

Mad Mobile

MARCH 1, 2024

Real-time table management Restaurant tablets provide real-time data about table turnover, allowing your staff to adjust seating easily to maximize efficiency. You can also manage your waitlist and reservations more effectively so that all guests are seated in a reasonable time frame.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Sling

SEPTEMBER 6, 2021

1) Hire A Restaurant Website Manager. Hiring a restaurant website manager can take a lot of the burden off the other managers in your restaurant (e.g., FOH/BOH managers) and give them more time to focus on optimizing the day-to-day operations of the business. Tips For Creating Engaging Restaurant Websites.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. Technology allows you to manage orders quickly and efficiently, while generating in-depth insights. To enable smooth day-to-day operations in each franchise restaurant, you must invest in restaurant management technology.

Franchise 52

Franchise Franchising Sustainability Document 52

Apicbase

APRIL 20, 2022

That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Manage group-wide menus from a centralised platform with performance dashboards. 1 You’ll have to share control. Schedule your demo today!

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Touch Bistro

AUGUST 4, 2021

Front of house (FOH): The front of the restaurant, where guests are served and the host and servers work. Grill: Equipment used to cook food on a flame, typically outdoors, or the cooking technique in which a grill is used to cook food. Grate: To slice food into small slivers using a grater. Pinch: 1/16 of a teaspoon.

BOH 52

BOH Front of House Back of House Point of Sale 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Rick Camac, Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Mark Hoefer, General Manager, Le Bilboquet Atlanta. Here are their responses.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193