Remove Employee Relations Remove Loyalty Program Remove Tip Distribution
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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. The lowest ratings are related to the digital experience, which also shows the most deterioration. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

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How to Open a Deli in 2025: A Complete Step-by-Step Guide for Success

Lavu

As you meet with different food distribution companies, consider what products you want to carry and how you will track them. Related: The Essential Guide to Restaurant Inventory Management Software 3. Related: 8 Factors to Consider When Choosing a Restaurant POS System 4. This information can drive your business plan.

2025 78
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28 Strategies to Cut Costs in the Restaurant Business

Lavu

By regularly monitoring and managing costs associated with having employees, restaurant owners and managers can make informed decisions about staffing levels, pricing, and overall operations to ensure the business runs efficiently and profitably. Be transparent and reward employees. However, this cost cutting tip is crucial.

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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Tipping Culture With rising cost of goods, it is no surprise that average check sizes are up again. That is five percent less than the average tip from Boomers (18 percent).

Pricing 251
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539
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Why Your Restaurant Needs Marketing and PR Now More Than Ever

Modern Restaurant Management

However, history shows time and again: businesses that continue marketing through downturns emerge stronger, and enjoy robust consumer loyalty. Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! Incorporate new distribution strategies, such as no-contact delivery or curbside pick-up.

Marketing 507
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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419