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Summer brings sunshine, longer days, and—if you’re not prepared—hot kitchens that slow down service, impact food quality, and push your staff to the edge. For restaurant and bar owners, getting your kitchen ready for rising temperatures isn’t just about comfort; it’s about performance, foodsafety, and protecting your bottom line.
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Why Spring HVAC Maintenance Matters Unlike residential systems, restaurant HVAC units work overtimehandling kitchen heat, crowded dining rooms, and frequent door openings. A well-maintained HVAC system doesnt just provide comfortit also protects foodsafety by maintaining stable temperatures and proper air circulation.
Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. So when we develop a brand’s marketing strategy, we take into consideration operational factors.” “That’s the difference. We’ve been there.
Do you lose money due to food waste? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Identify your biggest pain points. Are labor costs too high?
Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? The short answer?
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.
Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65
While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. in a full-service restaurant will jump to a fast-food operation for the $3.50
From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. Look into the demographics, competitors, local food trends, foot traffic, and even parking availability. Visit the area at different times and on various days of the week.
Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. FoodSafety News says 60% of diners now prefer this option for speed and safety. Sync with apps like DoorDash or Grubhub to keep orders flowing without overwhelming your kitchen.
She will now oversee human resources, culture, legal, risk safety and security, internal audit, and facilities. Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. and Hardee’s.
For instance, set up a mock kitchen line and have managers work together to prepare and plate a multi-course meal within a tight timeframe, encouraging communication and quick thinking. Health and safety Go over foodsafety regulations and proper handling procedures.
These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Tables and chairs take a backseat to efficient space.
SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.
When restaurants got the green light to reopen their dining rooms, they implemented a host of safety procedures to prevent the spread of germs. Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. QR codes are a great way to collect data on customer experience.
They provide much more than food, they provide nourishment and create communities. Restaurants bring groups of people and that traffic often brings safety. Restaurants must build trust, communicate safety and clearly establish value. Restaurants must build trust, communicate safety and clearly establish value.
. “We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” and Canada through free delivery and marketing efforts.” ” said Janelle Sallenave, head of Uber Eats for the U.S. and Canada. Sign up here.
However, as long as you keep the spotlight on foodsafety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. The kitchen staff should have hairnets and gloves at all times. Have a Marketing Plan for Reopening.
” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Across European markets, Visa is investing to increase the number of digital payment acceptance devices within shops by more than 50 percent. In the U.S.,
Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. As self-driving cars increasingly take over the market, other industries will have to adapt. Voice Ordering.
Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.
To keep a steady flow of customers ordering from your restaurant, ensure you have a plan in place to communicate the ways that your business is taking precautions to keep food and deliveries safe. Don’t be shy about oversharing your foodsafety messaging to your customer base.
Bennett, adds: “We at CORE continue to stand by the food & beverage service employee with children every day when they face a health crisis or natural disaster. Please join us in letting the food and beverage service industry know how much we appreciate all they have given to us by supporting them.”
DELIVERY: Food deliveries have soared in the past couple of months. Decreasing on-premise sales, social distancing and the new work-from-home lifestyle have all contributed to consumers opting to have their food delivered than dining in. This is now the new norm, and we know that some of these changes are here to stay.
They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. ” The BOHA!
Since the COVID-19 crisis began, the Association has coordinated more than 400,000 emails to Congress from restaurants, employees, consumers and industry supporters—all speaking out about the need for swift and strong federal relief and recovery programs. "Cox Media has been very supportive to us during this difficult time.
Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy.
Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.
We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”
In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. In fact, the data just came out on November 30) that all marketers (not just restaurants) have been forced to shift their media spend to digital.
In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration. White Castle Employs Flippy the Robot.
They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Marketing is an integral part of every business plan.
As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.
– Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing! Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.
The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food.
What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?
As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. However, with most marketing-related things, restaurants must make consumers aware of their delivery, takeout, and online ordering services. ” 3 . It is a customizable, cloud-based system.
Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.
Food is grilled over a traditional charcoal grill; udon is handmade; Wasabi root is grown locally. To translate this aesthetic to go, takeout food is creatively wrapped in compostable packaging and adorned with colorful custom labels. We don’t have the bandwidth in the kitchen to do both,” he says. the website reads.
Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.
Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Sending an announcement in your email newsletter Updating your hours on your Google listing, Yelp page, TripAdvisor profile, etc. We’ll talk about this more later on.
From there, you can get analytics that give you insights into what’s working, as well as ideas for things like personalized marketing campaigns. Inventory tracking and foodsafety: In addition to keeping track of the amounts of everything you have on hand, restaurant management systems can track expiration dates, keeping your customers safe.
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