Mon.Jun 06, 2022

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The effect of employee treatment on the guest experience

Typsy

Employee experience may be more linked to customer and guest experiences than most business executives would ever imagine. One statistic shows that companies with great customer experience ratings have more engaged employees at a rate of 1.5 times than their less-successful competitors. Facing data like this, every hotel manager and hospitality industry leader should consider how the treatment of their own employees comes back to affects their client and guest experiences.

Hotels 97
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COVID Caused Five Permanent Changes in the Restaurant Industry

Modern Restaurant Management

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. For many brands, an annual audit was the norm, while employees may have focused on not "getting in trouble" or "getting a good score" rather than the creation of culture.

Audits 474
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Baijiu Gets Its Due on Cocktail Menus

EATER

Lumos, a New York City baijiu bar, closed in 2016. | Getty. A growing number of bartenders are raving about a popular Chinese liquor that many American consumers know little about When veteran bartender Ashley Mac landed a job heading up the bar program at D.C. restaurateur Peter Chang’s new Baltimore establishment NiHao , she had zero grasp of what the gig would entail.

Bar 279
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The Next Frontier for Restaurants: The Hotel Lobby

Modern Restaurant Management

During the pandemic, restaurants were forced to shut down or limit their indoor dining areas to prevent the spread of COVID-19. Most restaurants took advantage of al fresco dining or turned to alternative pick-up and delivery service methods to regenerate revenue. Other restaurants turned to hotels to attract new customers and strengthen their existing customer base.

Hotels 450
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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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A No-Churn Vanilla Ice Cream Recipe for the Ages

EATER

Dina Ávila/Eater. If you have sweetened condensed milk, heavy cream, a loaf pan, and a freezer, you can have homemade ice cream No-churn ice cream, in case you did not get the memo, is an ice cream lover’s back-pocket bestie. It is for those of us who adore homemade ice cream but aren’t always up for the egg cracking, custard-making, ice cream machine retrieving, forgetting that parts of said ice cream machine needed freezing, finding room in the freezer for said parts, waiting for them to freez

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Mocktails for your Margins- Crafting Alcohol Free Cocktails for Conscious Consumers

Cheetah

Reading Time: 2 minutes. The oldest trick in the book is to make up your margins with drinks. We all know that when a table sits down and starts ordering cocktails and mimosas, the tab will be well worth the rowdiness! Most restaurants make up the bulk of their profit by selling drinks, not food, but what about non-alcoholic drinks, namely mocktails?

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Pictures and Food: The 5 Reasons Why You Need to Invest in Them

Restaurant Engine

Investing in professional photography for your restaurant makes good business sense. As the old saying goes, “A picture is worth 1000 words.” This statement resonates clearly for people in the restaurant business. What sells your menu items? Your photos sell them. Professional photography is vital as part of your overall marketing strategy. When it comes to pictures and food, we’re going to look at the five reasons why you need to invest in them today.

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The Environmental Limits of Eating Local

EATER

Photo by Al Seib/Los Angeles Times via Getty Images. [link].

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Three weeks remaining to enter the 2022 Santé Magazine Wine & Spirits Competition

Sante

DEADLINE: July 1, 2022.

2022 246
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Cash Discount vs Surcharges: What Can Your Restaurant Offer?

Lavu

If you want to decrease credit card processing fees at your restaurant, you might be looking at using a cash discount vs. surcharges. Credit card … Cash Discount vs Surcharges: What Can Your Restaurant Offer? Read More ». The post Cash Discount vs Surcharges: What Can Your Restaurant Offer? appeared first on iPad Point of Sale System for Restaurants, Bars & More.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Limewood for Dining and Bay Views in Berkeley

Sante

With gorgeous San Francisco Bay vistas, delicious food, and a creative chef, Limewood stands high above your standard hotel restaurant.

Dine-in 246
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Meet the TikToker Going Viral by Baking His Way Through Great Depression-Era Cookbooks

EATER

B. Dylan Hollis | TikTok. When B. Dylan Hollis started making lost-to-time recipes like broiled humdingers and pork cakes, he had no clue he was on the path to TikTok stardom Regardless of how well-curated your TikTok algorithm is, there don’t seem to be a lot of feel-good stories on the app these days. In the span of a few short years, it’s seemingly gone from a quirky video-sharing platform to a social menace, synonymous with harassment, misinformation, and abuse.