Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

7 Shifts

AUGUST 29, 2019

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

DECEMBER 20, 2022

Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast. Increasing wages and inflation led to profit shortages for many restaurant sets despite the continued “boom” in online ordering and revenue growth since COVID. The second is pricing.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JULY 14, 2020

Add a dynamic QR code link to seater receipts, allowing operators to point guests to any relevant website including digital menus, loyalty programs, COVID-19 policies, promotional offers or online payment options from the comfort of their own device. ” Valrhona Secures B-Corp. Certification.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 Imagine long wait times stretching customer patience thin, frustrated servers juggling overloaded orders, and the inevitable order mix-ups leading to disappointed diners and lost revenue. 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Next Restaurants

AUGUST 22, 2019

For older searchers, the process of “finding” a restaurant online might be as simple as hunting down a particular recommendation to place an order. While Millennials still care just as much about personal recommendations, they also like to do more research before committing — dietary restrictions and preferences also factor into this.

Loyalty Program 60

Loyalty Program SEO Social Media Dietary Restrictions 60

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Restaurant Clicks

OCTOBER 11, 2021

Those who like a little ice cream with their beer will also want to try Besame, a mobile ice cream factory on-site Wednesday through Sunday. The menu has vegetarian and vegan options to accommodate a wide range of dietary restrictions. Order Online. Order Online. Jester King. Zilker Brewing.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

FEBRUARY 5, 2021

Many people are still looking for a special, social experience when they dine out, and one way to do this is to order from a tasting menu or to share "flights" of specialty drinks. Mushroom-based options. Unique Cocktails, Drinks and Herbal Infusions. Quality Over Quantity (Fewer Offerings).

Dietary Restrictions 181

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 181

ChowNow

SEPTEMBER 13, 2019

Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online , they principally interact with your menu, effectively making it your salesperson. This is menu psychology at its finest.

Menu 111

Menu Online Ordering Seasonal Menu Dietary Restrictions 111

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Your team gets to eat what they want. To save time and hassle, employees can schedule in advance.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. Fazoli’s established a new partnership with Olo that expands its capabilities to streamline mobile ordering.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.” immediately?begin

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145