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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. Internet of Things (IoT) technology. Is Your Refrigerator Running?

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

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How Virtual Brands Can Help Restaurants Expand Their Reach and Drive Sales

Modern Restaurant Management

Launching virtual brands helps established restaurants engage new customer segments in several ways—from breaking into new dayparts to testing new products and geographical markets to driving incremental sales—and there is plenty of room in the space for newcomers, too. Breaking Into New Dayparts.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

How do you handle special dietary requests or food allergies? Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. How do you stay energetic and deliver quality service?

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

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2024 AI Predictions for Restaurants: What to Expect in the New Year Ahead

Modern Restaurant Management

The incorporation of AI into point-of-sale systems has streamlined transactions resulting in reduced waiting times and higher customer satisfaction. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

2024 309