7 Shifts

OCTOBER 22, 2024

To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

FEBRUARY 21, 2025

Youll learn how to: Make your website easier to use Improve your restaurants online visibility so more customers find you Offer rewards to create more repeat customers Leverage third-party apps to drive more customers to your direct ordering system And so much more. The first step is making sure your website is mobile-friendly.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. Order Management : Reduce human error and speed up service with tableside ordering, kitchen display system (KDS) integration, and self-service kiosks. Look into AI-driven scheduling and automation tools. Too many missed reservations?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

JULY 4, 2025

Even your most reliable menu items can lose their shine over time. All of these things are ok, so long as you’re menu is evolving with the changes. Menus aren’t meant to stay static, and not adjusting to the ebbs and flows of business could be damaging your bottom line, and many times, you might not ever realize it’s happening.

Menu 150

Menu Online Ordering Seasonal Menu Point of Sale 150

ChowNow

APRIL 4, 2025

For a long time, third-party delivery apps seemed like the easiest way to get your restaurant online and in front of new customers. This means customers place orders through your own website or appnot a third-party platform. With first-party, customers place orders directly through your restaurants own website or branded mobile app.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. The work doesn’t stop with launch though.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

ChowNow

MARCH 7, 2025

How to improve your website and listings to rank higher in local searches. When someone types in best pizza near me or brunch spots in [your city], Google sorts through countless websites and ranks them based on relevance, credibility, and user experience. The best ways to get more customer reviews and use them to your advantage.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

SpotOn

JANUARY 15, 2025

According to a Gallup poll, guests only look at your menu for 109 seconds before ordering. Menu engineering uses real data to show you which items are the most profitable and should be your main focus. See how your menu items are performing with our free menu engineering worksheet. What is menu engineering?

Menu 81

Menu Online Ordering Website Management Inventory 81

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. Many restaurants struggle with high third-party app fees, low website traffic, and clunky ordering experiences that drive customers away. Use high-quality images and compelling menu descriptions.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

ChowNow

JUNE 12, 2025

Knowing the true cost per serving means you’re not guessing where to set menu prices. Step-by-Step Guide to Costing a Dish If the idea of costing a dish sounds like spreadsheets and stress, don’t worry, we’re breaking it down into five manageable steps. It’s the foundation of knowing your actual food cost. The remaining 71.7%

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Online ordering and delivery apps. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

OCTOBER 22, 2024

Make sure that your restaurant's name, address, phone number, and website are correct and consistent across all platforms. Add high-quality photos and videos regularly, posting as soon as new dishes are added to your menu. If you haven’t already claimed your Google Business Profile, this should be your first step.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

JANUARY 23, 2025

Time Management: 80% of tasks completed often come from 20% of the effort. The rewards themselves are flexible toodiscounts, free menu items, or other perks that align with your restaurants offer. From exclusive discounts to updates on new menu items, emails keep customers informed and engaged.

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage. Many inventory management systems now include AI-assisted forecasting.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

SpotOn

JUNE 17, 2025

82% of consumers said they plan on ordering delivery from a restaurant if they can afford it, while 51% say ordering takeout from a restaurant is essential to their lifestyle. 95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

The Rail

JUNE 6, 2025

2 Fresh and Local Ingredients Elevate the Menu Using fresh, locally grown foods freshens the menu and demonstrates quality consciousness. Creative menu changes can draw foodies searching for the next outstanding taste sensation. A good menu update also indicates that the eatery values taste, health, and community.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

The Rail

MAY 12, 2025

Knowing the reason helps guide every decision, from choosing the right space to redesigning the menu or layout. Remember, location influences customer flow, staff retention, and menu pricing. Update your website, Google listing, delivery apps, and social media pages with your new address, hours, and photos. Lower rent?

License 130

License Uniforms Social Media Customer Experience 130

Rocket Fuel

DECEMBER 12, 2024

The food delivery market is booming, with the industry poised to hit a valuation of$90.3 Third-party delivery chargebacks. These chargebacks occur when a customer receives food through a third-party delivery service and then disputes their payment through their credit card company or bank.

Delivery 52

Delivery Customer Service Online Ordering Food Order 52

ChowNow

JUNE 20, 2025

There are two reasons every restaurant operator should actively manage their Google Business Profile. What shows up, usually before websites, social pages, or anything else, is a Google Business Profile. A blurry menu photo from 2018 isn’t a good look. It’s the first impression most customers will have of your restaurant.

Online Ordering 195

Online Ordering Website Management Customer Experience Seasonal Menu 195

Indoor Media

JANUARY 16, 2025

You could have an extensive or creative menu. Your storefront, as is your social media, website, or delivery boxes, is essential. Do they need a menu with cocktails and Neapolitan pies with truffle oil and fig compote? Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Lavu

JUNE 26, 2025

Whether you run a local café or manage a multi-location restaurant, understanding these numbers can help you adapt, grow, and meet your customers where they are: on their phones. Food delivery is worth more than $150 billion, having more than tripled since 2017, via McKinsey report. At first, mobile ordering seemed like a long shot.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. The key to unlocking the next echelon of success? Restaurant data analytics.

Operations 52

Operations BOH Franchising Franchise 52

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. According to a report by Statista , the online food delivery market in the U.S. However, reliance on these platforms comes with high commission fees.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Rocket Fuel

JANUARY 7, 2025

It also can engage in a back and forth with customers to confirm an order, and always has the entire menu memorized. What items should be on the menu in what stores? It can understand different languages, can learn accents and dialects, and can infer meaning from incomplete data. What is the optimal price point?

2025 52

2025 Innovation Customer Service Loyalty Program 52

SpotOn

OCTOBER 14, 2024

Features and pricing models change frequently, so review the POS providers' websites and connect with POS providers directly so you know exactly what to expect. Marketing and loyalty tools, websites, online ordering, and delivery are all different line items that are sometimes bundled together. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

Lavu

JULY 3, 2025

Unlike traditional setups, these systems provide real-time access to data, seamless updates, and remote management—making them ideal for today’s fast-paced food service environment. In this post, we’ll explore why SaaS POS is not just a trend but the future of restaurant management.

POS 78

POS Point of Sale Management Management 78

Lavu

JUNE 20, 2025

With a restaurant POS system , restaurateurs and managers can have an integrated platform where all aspects, from ordering to delivery, down to accounting can be effectively monitored. Most of these devices also provide opportunities for customers to dig deeper into the menu and discover more add-ons customizations for their meals.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Chowly

MAY 13, 2025

The Chowly Platform is built for exactly that: One place to manage online ordering, delivery, menu updates, and marketing First-party ordering and Google integrations managed for you Seamless support and setupno tech background required One login to manage first- and third-party ordering Seamless POS, menu, and pricing syncs Short on time?

2025 45

2025 Operations Online Ordering Mobile Ordering 45

Lavu

MAY 30, 2025

Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. Faster Food Delivery: Speed ordering leads to speedy food service. Restaurants can place a QR code on a table.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JULY 18, 2025

The same theme must be on your website, social media, or other platforms used. A secondary piece of branding includes your menu. Customers should feel welcome before, during, and after a purchase, regardless if from the brick & mortar site, website, or app. It manages orders, payments, staff, and inventory in one place.

Customer Service 78

Customer Service Point of Sale POS Fast Casual 78

SpotOn

DECEMBER 30, 2024

Check with your kitchen manager or accountant for these numbers. In most restaurants, managers can't see how the schedule affects profit margins, so they tend to overstaff to avoid trouble. Inventory management software does that for you. Look in your POS reporting for hourly labor and check your books for the others.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Chowly

JULY 10, 2025

Restaurant Marketing Truths 7 Reasons Why First-Party Ordering Is Taking Over Third-Party Independent restaurant operators are shifting away from third-party delivery apps — and for good reason. When you rely on third-party delivery apps as your main channel, you’re giving up 20–30% of every sale. See how Two Eggs! Your prices.

Ordering 40

Ordering Loyalty Program Online Ordering Back of House 40

Chowly

JUNE 18, 2025

It’s a full-stack system built for independent restaurants, connecting your Google listing, online ordering, ads, loyalty, reviews, and menu updates under one roof. Do menu updates sync instantly across your website, POS, and third-party apps? They don’t sync menus, links, or hours across platforms. It replaces them.

Marketing 45

Marketing SEO Mobile Ordering Email Marketing 45

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. Takeout is the most frequent off-premises method, followed by drive-thru and delivery. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488