Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Online food delivery and takeaway concept boomed amidst pandemic and continues to gain momentum till today. Delivery of cold food leads to loss of customer.

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Compost Sustainability Online Ordering Kitchen Safety 204

Modern Restaurant Management

JUNE 6, 2022

Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. Employees began participating in new tasks, learning more about safety protocols. The Demand for Transparency.

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Audits Kitchen Safety Back of House Point of Sale 186

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. We launched our Portillo’s Pick Up shelves, for delivery drivers and guests who order online to quickly come in and grab their meals.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. million meals in just six weeks.

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2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JANUARY 13, 2022

Staff members should be encouraged to be innovative and need to be empowered to deal with customer complaints on their own without being micromanaged. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. This rarely happens on its own.

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Front of House Kitchen Safety Customer Service Point of Sale 215

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels.

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Delivery Social Media Marketing Online Ordering 98

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Virtual restaurant brand.

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Kitchen Safety Front of House Online Ordering Food Order 52

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels.

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Delivery Marketing Social Media SEO 98

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

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Front of House Kitchen Safety Food Back of House 199

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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Guest Recovery Kitchen Safety Customer Service Food Safety 310

Foodable

MAY 18, 2020

Listen to "Delivery Breakthrough | Restaurant H.E.L.P. This series provides best practices, tactics and innovative approaches from some of the top minds and experts in the industry. Leading up to COVID-19, operators were beginning to test out the delivery waters whether it was through their native channel or third-party platforms.

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Delivery Kitchen Safety Customer Experience Food Safety 52

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. For years we have seen increased consistency and food safety by simply purchasing prepared produce. Ghost Kitchen Roll Out.

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Kitchen Safety Food Supply Fast Casual Food Safety 154

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Many recent surveys show that restaurants with professional food photos featured on delivery apps perform significantly better.

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Front of House Inventory Food Safety Social Media 209

7 Shifts

OCTOBER 15, 2020

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. Takeout & delivery are changing the way restaurants operate ?? Our entire business model has changed also from fine dining courses to take away bento boxes and limited delivery options.”

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2020 Restaurant Law Fine Dining Outdoor 285

The Restaurant Times

JULY 1, 2021

To survive in the midst of fierce competition, the UAE restaurants need to increase customer engagement and win their trust back by adopting new and innovative marketing techniques. . This article presents innovative marketing techniques that restaurants can utilize to increase footfall post lockdown and encourage online orders. .

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Marketing Social Media Kitchen Safety Food Safety 98

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner.

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2021 Kitchen Safety Food Safety Consumer Goods 186

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Tech for Touchless, Contact-Free Dining. Employee Health.

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Kitchen Safety Food Safety Front of House Back of House 139

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. Innovating online ordering. One of the biggest trends in the industry is innovating online ordering. Introducing kitchen automation.

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Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

The Restaurant Group

DECEMBER 31, 2020

Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. The lack of time to pivot from mainly indoor dining to virtually only delivery and takeout meant that most restaurants outsourced delivery to third parties, such as DoorDash, Uber, and Postmates.

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2021 Kitchen Safety Food Safety Fast Casual 78

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. They are North America’s first “real”​ online video-based, food safety course.

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Front of House Back of House Online Ordering Certification 78

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. Let your restaurant kitchen do the cooking for you. Why should your restaurant kitchen stop operating just because you or your chef aren’t there? Food safety. Sound about right? 1-3% cost saving in labor.

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Kitchen Safety Food Safety Front of House Inventory 103

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Food and Alcoholic Delivery. Health and safety when dining out – What matters most? The full report available here.

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2020 Guest Recovery Kitchen Safety Online Ordering 170

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? In a time of heightened awareness on safety, kiosk-style operations create new standards on sanitation. ” says Wilkinson.

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Food Safety BOH Kitchen Safety Food Order 103

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety. The Cloud Kitchen Model.

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Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

The Restaurant Times

FEBRUARY 14, 2022

A concept known as cloud kitchen has emerged as a result of these advancements. A cloud kitchen also called a “ghost kitchen” or “virtual kitchen,” is a commercial culinary environment that provides food enterprises with the tools and resources they need to prepare menu meals for delivery and takeout.

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2022 Kitchen Safety Food Supply Food Safety 52

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

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Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

SEPTEMBER 27, 2021

Though food delivery packaging always played an important role in the restaurant business, post COVID-19, it has become even more essential. Thus, food delivery packaging needs to be as sustainable and efficient as it can. Thus, food delivery packaging needs to be as sustainable and efficient as it can. You ask why?

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Delivery Food Fine Dining Kitchen Safety 52

Modern Restaurant Management

JANUARY 22, 2021

for the first time, including innovative designs that give a modern touch to the brand’s Southern Brazilian heritage, as well as a standalone butchery. He also launched Fireteam Logistics LLC, an Ohio-based transport and delivery service, and recently partnered with Amazon Logistics. Hartman is a veteran, having served as a U.S.

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Modern Restaurant Management

AUGUST 12, 2021

Automation and innovation are too often viewed in the context of replacing restaurant workers, but real value lies in their ability to retain staff and reduce turnover (which hovers between 130 percent and 150 percent) by enabling manageable workloads and allowing workers to focus more on the guest experience. Digital Menu Boards.

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Employee Relations Customer Experience Customer Service Mobile Ordering 193

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. The kitchen staff should have hairnets and gloves at all times. Postermywall food delivery poster.

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Social Media Food Safety Cash Management Kitchen Safety 212

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

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Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs. .

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Franchise Franchising Loyalty Program Kitchen Safety 142

Apicbase

MAY 8, 2024

Vendor payment: This feature streamlines payments to suppliers, allowing you to track deliveries and invoices and make payments. In contrast, Apicbase is explicitly designed to manage the complex operations of multi-site and enterprise-level food service companies, including central kitchens. Apicbase organises tasks for kitchen staff.

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Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

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Front of House Back of House Online Ordering Kitchen Safety 204