Black Box Intelligence

FEBRUARY 18, 2022

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. For example, both groups have been impacted by the rise in off-premise dining and the changes brought about by the pandemic, but in different ways. For full service restaurants, we also track employees per unit (FOH).

FOH 40

FOH BOH Front of House Back of House 40

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Table of Contents. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

Design 145

Design Delivery Food Order Online Ordering 145

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MARCH 28, 2022

The Challenge: Changing guest preferences for off premise dining. The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. And robots are being seen in more places, both for delivery and in the BOH, while kiosks augment FOH.

2022 212

2022 FOH BOH Recruiting 212

Restaurant365

MARCH 25, 2020

As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. However, if you determine that pivoting to a takeout/delivery only model is the best business move for your restaurant business, these 12 tips could help ease your transition.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. Pros of in-house delivery. Cons of in-house delivery.

FOH 370

FOH Delivery Insurance Back of House 370

Modern Restaurant Management

MARCH 10, 2021

With off-premise dining channels commanding much of the current market, it’s important to make sure that orders are processed and delivered without lags in time for either. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Menu variety plays a substantial role in every dining experience. Following are some of the major restaurant trends to watch out for in 2022.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. How much should a restaurant invest in outdoor dining necessities?

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

MARCH 25, 2021

With off-premise dining channels commanding much of the current market, it’s important to make sure that orders are processed and delivered without lags in time for either. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform.

Management 88

Management Management BOH Front of House 88

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. The rise of off-premise dining. ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Mark Hoefer, General Manager, Le Bilboquet Atlanta. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. They typically offer counter service, and drive-through and/or delivery services are common as well. Family dining restaurants. Family dining restaurants have average guest checks below $15. Fine dining.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. How can kitchen display system software help?

BOH 109

BOH FOH Front of House Back of House 109

The Restaurant Group

NOVEMBER 19, 2019

Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining. Of course, you must weigh other things such as amount of deliveries per week, item availability, and terms of payment options. Portion control is a responsibility of both FOH and BOH.

Management 68

Management Management FOH Fast Casual 68

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. Quick Service and Family Dining were the only two segments to experience improvements in their guest count growth rates – revealing that guests may be trading down to less expensive options when choosing to dine out.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Future Food

APRIL 20, 2022

Future Food responded to those changes with further recommendations on not only the design of the new modern and inclusive dining and tavern spaces but on their intent, assessing their ongoing social value as concepts in totality of remote village work life.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all.

Management 120

Management Management Mobile Ordering Point of Sale 120

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. Why is Back of House Important? The back-of-house area is typically a staff-only zone. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Times

NOVEMBER 19, 2021

Dining out still revolves around the service experience. Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . The dining experience is still centred on the service experience. Efficient Food Delivery . Technology can assist in the automation of the food ordering processes.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

EATER

JUNE 26, 2020

Expecting the worst, they were surprised to realize at the end of May that they were doing so much business through takeout and delivery that they were on track to meet their original sales predictions. After the pandemic shut down dine-in service around the country in March, some 6 million restaurant industry workers lost their jobs.

Front of House 118

Front of House Back of House Guest Recovery Loyalty Program 118

Foodable

APRIL 30, 2020

The expert behind building back the bar business is resetting America during this unsettling time by enlightening us with unique concepts to resourcefully conduct business in the new era of dining and entertainment. New FOH positions will be created to sanitarily conduct business.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. Quick Service and Family Dining were the only two segments to experience improvements in their guest count growth rates – revealing that guests may be trading down to less expensive options when choosing to dine out.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. I'm so sorry, I'm not doing that anymore.’ Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

Apicbase

APRIL 5, 2022

That’s where the franchise expansion model comes into play. If you’re considering this business model, make sure you fully understand what a franchise restaurant is. You should be in it for the right reasons AND be aware of the potential pitfalls. How To Franchise A Restaurant? Develop your franchise using a proven roadmap for franchisors.

Franchise 52

Franchise Franchising Food License 52

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Marketing4Restaurants

MARCH 26, 2020

We discuss: Take Out vs Delivery. Menu – you shouldn’t have all of your dine in menu on a take out or delivery system. Repurposing your FOH team to deliveries. Getting your Delivery system right is critical. The last episode looks at how Restaurants have become entrepreneurial startups.

Take-out 98

Take-out Loyalty Program Email Marketing FOH 98

7 Shifts

MAY 31, 2021

All tasks in a restaurant are interconnected. For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215