7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. If you’d prefer not to pay the service charge, let us know and we’ll remove it.”

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Table of Contents. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

SEPTEMBER 20, 2022

FOH Resources. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

MAY 25, 2020

There’s no right or wrong answer ( although we would recommend promoting your sanitization techniques on social media ), but ensuring that your restaurant is safe for both your customers and staff is an absolute must—especially as dining areas begin to reopen. Your cleaning checklist should cover the entire restaurant—from FOH to BOH.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

JANUARY 14, 2021

The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining? We asked hundreds of restaurant professionals to find out.

2021 195

2021 Delivery Front of House FOH 195

7 Shifts

MAY 1, 2020

With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Offer meal kits ?? Taco meal kits! ??

FOH 364

FOH Online Ordering Delivery Food Supply 364

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management?

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

MARCH 30, 2022

There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas.

BOH 187

BOH FOH Kitchen Safety Front of House 187

Modern Restaurant Management

MARCH 28, 2022

The Challenge: Changing guest preferences for off premise dining. Covid certainly provided a temporary boost, but even though many guests are dining in again, the trendline for off prem is still going up. These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery.

2022 212

2022 FOH BOH Recruiting 212

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

AUGUST 7, 2020

Staff adherence plays an important role in making guests feel safe dining at or ordering from restaurants in the coronavirus era. What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!)

2020 312

2020 Kitchen Safety FOH BOH 312

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. less interaction with guests, they do have plenty of interaction with FOH staff. Here's some of their advice.

FOH 215

FOH Kitchen Safety BOH Food Safety 215

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Table of Contents. What is a Tip Out?

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MARCH 10, 2021

With off-premise dining channels commanding much of the current market, it’s important to make sure that orders are processed and delivered without lags in time for either. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. While creating an enjoyable dining experience is essential, confirming orders quickly and accurately is vital, especially in busy establishments.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. While restaurants have begun to reopen , dining rooms still cannot be filled to full-capacity to ensure safe distancing amongst customers. No added fees.

FOH 370

FOH Delivery Insurance Back of House 370

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. With ResQ, you'll never worry about repair and maintenance again.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

MAY 6, 2021

The good news for restaurants is now that many state restrictions are lifted and dining hours are expanding, newly vaccinated patrons are venturing out, and the restaurants who survived are getting slammed with customers. A lot of hiring managers are stuck in an old mindset. That’s not happening now. They have a lot of options.

Hiring 197

Hiring FOH BOH Coaching 197

Modern Restaurant Management

APRIL 27, 2022

Not everyone wants to dine out on Mother’s Day, likely because of the long wait times. Some would prefer to dine in, sharing the day with their family in a more private setting. If you aren’t prepared for the huge rush, customers may grow impatient, leave bad reviews, and be reluctant to return in the future.

Management 212

Management Management Customer Experience Reservations 212

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. How much should a restaurant invest in outdoor dining necessities?

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Think for a moment about your restaurant’s current online presence.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

MARCH 25, 2021

With off-premise dining channels commanding much of the current market, it’s important to make sure that orders are processed and delivered without lags in time for either. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

MARCH 3, 2022

Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. The majority of restaurant areas are customer facing, from the entry and host areas to the bar and dining areas to the restrooms. For these reasons, investing in restroom maintenance is key.

Kitchen Safety 196

Kitchen Safety Food Safety Front of House FOH 196

Restaurant365

SEPTEMBER 4, 2020

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. You’ll just waste your time if you describe your restaurant as “fun” when it’s not, or “fine dining” when it’s QSR. Promote growth opportunities.

FOH 97

FOH BOH Hiring Fine Dining 97

Restaurant365

MARCH 25, 2020

As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Also display your takeout and delivery hours, especially if they’re different from your normal dine-in hours. Promote your delivery service through digital channels. Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Aaron Allen & Associates

MARCH 29, 2024

However, the menu innovation must be purposeful; it should reflect the restaurant’s brand identity and core values, thereby enhancing the dining experience and establishing a loyal customer base. This balance is not just about meeting consumer expectations but also about driving profitability and operational efficiency. LTOs per week.

Innovation 52

Innovation Menu 2024 FOH 52

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. How can kitchen display system software help?

BOH 109

BOH FOH Front of House Back of House 109

Restaurant365

APRIL 19, 2022

However, that number can vary significantly, with QSR on the low end and fine dining restaurants on the higher end. (Do So, once you staff your business to the optimum level, the next challenge is how to reduce labor costs in a restaurant business. The key is analyzing your labor productivity. Restaurant Labor Cost Control.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. We define casual dining as restaurants that have average guest checks between $10 and $25.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Here is the list: 1. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022 218

2022 Customer Service Online Ordering Website Management 218

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Restaurant Group

NOVEMBER 19, 2019

Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining. Portion control is a responsibility of both FOH and BOH. FOH employees need to charge the correct price for changes in menu items, they also need to verify orders are correct.

Management 68

Management Management FOH Fast Casual 68

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America.

BOH 368

BOH POS Influencer Point of Sale 368

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. Quick Service and Family Dining were the only two segments to experience improvements in their guest count growth rates – revealing that guests may be trading down to less expensive options when choosing to dine out.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Lavu

MARCH 13, 2020

If you have multiple dining areas, an mPOS system is also ideal. Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited? Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78